I will always regret not switching agencies at the first sign of trouble
After reading some of these reviews Im very happy to see that not everyone had the same kind of care I did. However I also noticed noone reviewed the people I worked with. The naples office, Gabby specifically, and even the director Mary, were absolutely horrible. I could never get a hold of anyone, the only time they would call me back was when I would question staying with the agency, then they got right on things, most of the times, other times they would tell me just enough to keep me happy, and Gabby was caught in quite a few lies. I had no idea what was going on with things, and as soon as i signed those papers I was on my own. I was in a very, very difficult situation, they did nothing to help. Its great that some people had an easier time, but i strongly urge any woman who is having an exceptionally hard time and that may be dealing with their office in Naples, please, look elsewhere.
NOT Birthmother Friendly!
If you care at all about the well being of the birthmother joining your family - STAY AWAY!!
I was an expectant mother considering adoption. I had chosen a family out of state and their home state agency chose Heart of Adoptions as the agency for my state.
I was treated VERY poorly by this agency. They even tried to coerce me by withholding my assistance from the prospective adoptive parents. They were extremely condescending and treated me like a child even though I was 25. They tried to change the contract we agreed upon and it had to be changed on the spot in the hospital because I actually read it while I was getting ready to sign. Even more so, the signature was under duress. It was known that I did not have time to bond with the baby and that the hospital had given me pain medication prior to the lawyer's arrival.
I loved the parents I chose to adopt my son and if it wasn't for them, and them alone, I would have backed out of the placement because of the way this agency treated me. It made me so sick to know that they were profiting off of the way they treat birthmothers like me. And there are more, we talk, and I know I am not alone in the way I was treated by this agency.
After the papers were signed they stopped responding to my contact, never following through with the parts that they were supposed to fulfill such as post-placement counseling/therapy.