Adoption Agency Ratings

We adopted from Dillon nearly two years ago through their China program. We found the staff to be excellent and would reccomend the agency to anyone. However, what we have really enjoyed about Dillon has been the two years since our adoption. They continue to show interest in us as a family. We live in the same town as the agency, and it is not uncommon to see Dillon staff at or local Families with Children from China events just to see how we and other adoptive families are doing and to catch up with us. Also we choose Dillon for our adoption because of the cultural summer camps and other post-adoption programs they offer. I guess what I am trying to say is that Dillon has never treated us as a number and a paycheck. The staff has and continues to truly be interested in the welfare of the children they place.

I have nothing but deep gratitude and appreciation for Dillon Int. and the staff. I'm surprised and saddened to hear that someone was displeased with them. We adopted a beautiful daughter from Vietnam and felt like they held our hand throughout the entire process. I also know that the USA Embassy has nothing but highest praise for Dillon's ethics. Paperwork is always in order and the agency goes the extra mile to make sure that everything is on the up and up.

We found Dillon to be a very professional and caring agency to work with. We were part of their Vietnam program and one of the early families to travel after Vietnam re-opened. This particular program was evolving during our process so there were many unknowns and obstacles but the Dillon staff (both in the U.S. and Vietnam) were vigilant in providing timely and accurate as possible information. They show the utmost respect for the country and culture they work with as well as provide as much professional and emotional support that is needed by adoptive parents (which also extends beyond the adoption process). Adoption is an arduous process regardless of the agency (we used another agency for our first adoption) and we appreciated the personal / family touch provided by Dillon.

My experience was very positive. I was always able to communicate with someone when I wanted, my caseworker was warm, kind, sincere and always honest. I spoke with her all the time, any and all questions were answered promptly and she was always realistic with me. In fact, my husband and I felt like she had become a close friend of ours. I am very surprised that another poster here had a bad experience.

It was impossible getting accurate information about our case. Very unprofessional in dealing with clients. I absolutely would not recommend this agency to anyone.