Featured Listings

Latest Reviews

 
5.0
heididk
"We had an amazing experience adopting three children through New Horizons. Our social worker was amazing and helped us with every step of the journey. We had a very positive experience all three times and took placement quickly. They have a new director that is doing well for them. We are so thankful for them and all they have done for our family. "
 
5.0
Radfam
"I am a veteran Mom of 6 kids, 4 of whom are adopted. Most of my children are adults now. I will always remember vividly the roller coaster highs and lows of trying to adopt a child. But people, know this: if you can't handle a little unpredictability, setback, and disappointment, then you haven't been a parent yet!!!! Obtaining a child is always a challenge. I've given birth, adopted 2 babies, one special needs, and a sibling twosome from Africa. There is no easy way to do it. It all involves patience and hope and faith and love. If this sounds too Christian for you, may as well start practicing for parenthood today! Joy help us in an honorable, forthright, honest, kind, respectful manner. I would HAPPILY recommend her to anybody. I have used this agency twice and have also gone international. Every adoption is challenging. But so is pregnancy! And looking back 17 years, it's only the beginning!"
 
1.0
Grieving
"We will forever regret disrupting the adoption of our son, facilitated by WIA's Second Chance Adoption program. Once they found a requesting family we were pressured to move forward, to the point of paying the receiving family's fee. While the new family appeared acceptable, once they had our son and our money they broke off their promise of open communication with us in the most cruel and unsavory manner. We will forever regret using WIA to place our son. A "second chance adoption" to give up a child should be a last resort, so be forewarned. WIA will make the transaction, but to them it would appear to be a business to be done quickly and with no consideration for the relinquishing family. "
 
5.0
Monique in AK
"We are in the process of adopting a sibling group from AGCI's Colombia program and have had an awesome experience so far! The adoption process is a bit overwhelming, but AGCI has guided us through each step and been so responsive to each question we have had. We feel super well informed about our girls, the process, and really appreciate the above and beyond support we have received from AGCI. We feel so blessed to have all the kind and caring people at AGCI helping us!"
 
1.0
pattycake
"Placed a healthy baby boy up for adoption. The agency sent photos and letters for a few months then my mailbox was broken into by a man who had attacked me and I have a permanent stalking order on.the agency then started sending all my letters and photos to the man.he even had the photos on fb and was trying to arange visits with the baby and family.seems dangerous and a really awful mistake.then they contact me via fb asking for my new info...why so they can give him more info about me.no thanks."
 
5.0
Seggleton3
"Great agency! I have worked with them for years and when I placed for adoption they made it so simple and easy. They never tried to get me to do something I didn't want too! I love all the ladies that work there. It's one big happy family!"
 
1.0
zzabala
"I wish I could write a positive review about Adoptions Together - but unfortunately I cannot. They were great before I paid, but then they slowly progressed to getting worse and worse. The homestudy process was terrible, took forever, and the end product was dreadful. Communication was also terrible (except for before we paid). There is little support, and the professionalism is greatly lacking. The worst part is, once you start, you are stuck with them (unless you want to start all over with a new agency and pay more exuberant fees). I was almost more relieved to be rid of them than I was to have the adoption finalized. The only positive we have to say is they were very gay friendly - which was a plus, and some of the staff seemed very nice (I'd take competent over nice, but at least the weren't terrible at their job AND unfriendly). "
 
2.0
zzabala
"I wish I could write a positive review for Adoptions Together, but unfortunately most of our experience with them has not been good. At first they were very responsive and seemed very professional, but as time went by they stop returning calls and became less and less helpful (though still very effective at taking our money quickly). I suspect they used to be better, and are now floating on an old reputation. Much of their long-serving staff is no longer there, and perhaps our negative experience is a result of a less professional or less knowledgeable staff. In a very important process (adoption) it would be nice to have an agency you can trust - this is no longer an agency that can be trusted. "
 
1.0
KMCM
"On Friday we received an email from the agency suspending our contract because of the review I wrote on bestcompany.com I stand by my review. They claim that, “Your accusations and public statements have been less than truthful “If you ask questions about what YOUR money is going for they have the right to terminate your contract” – that is a patently untrue statement and not at all what our contract says. We itemize our accountings in order to provide that exact information to adoptive parents. Every member of the staff has treated you with respect during your entire process, and what you did was unreasonable. Now keep in mind they have 180 days to get their accounting in order prior to having to send the itemized to you. What you do get at match is this Total $38,550.00 Contract fee already paid (2,500.00) Total $36,050.00 Sept $14,500.00 Oct 3,000.00 Nov 3,000.00 Dec 3,000.00 Jan 12,550.00 Now how are we supposed to know what we are paying for? Here is what a section of the addendum states—word for word that we did NOT sign. We have added Section 2.3 A(3), which makes it incumbent upon you, as adoptive parents to advise us if you have any objections to any line item on the estimate of costs at the time of match with a birth mother. Since Beacon House estimates include any legally permitted costs, expenses and /or fees for each placement, it is imperative that we know if you have..."
 
1.0
Coby
"This agency has stolen from our family. All God's Children has not only stolen our money, but our trust in them and adoption agencies. Not only do the time lines and rules constantly change, not only are they rude and lack compassion, but they do it sitting pretty on a high horse. Please, my family, friends, and myself HIGHLY advise you to find another agency. Not only were we with this agency for four years, we are out $15,000 dollars with empty arms. This agency is awful and not to be trusted. Sure, they start out nice, until you pay them and wait year after year without results. This isn't a small amount of money. This is a punch in the gut when there is nothing to show but your washed up hope."
 
5.0
Jo F
"I could not be more pleased with the services of the Barker Adoption Foundation. I recently adopted two children working with their Project Wait No Longer, which is focused on adopting children from the US foster care system. The entire team provided thoughtful and relevant advice and insights as they guided me through the sometimes bureaucratic and confusing process. They were always available for questions and went the extra mile to make sure I had all the information I needed. I have found their training, seminars, and support groups to be well worth my time. I also very much appreciated the insights and advice of the social worker they provided as I went through the process. Thank you, Barker!"
 
5.0
hhuling
"We adopted internationally through the Barker Foundation less than a year ago. They did a great job of guiding us through the complicated process and making sure everything went as smoothly as possible. They continue to be a great resource for post adoption support. We highly recommend them to any family looking into adoption to grow their family."
 
5.0
Rhonda
"Our adoption from Ukraine was completed in approximately 8 1/2 months due largely to the efficiency and knowledge of Olga and Debbie at Open Door. They knew exactly what needed to be done and how to accomplish each step in a manner that made the process move quickly and without difficulty. Each one replied to emails very quickly and with the information that was needed. Even while we were in Ukraine, Olga was not only available but truly interested and caring regarding our success. I highly recommend Open Door, Olga Klatt and Debbie Tinsley!!"
 
1.0
Jan265
"We have been in the process with CCAI for over two years. We were matched with a little girl who's medical records were completely fraudulent and inaccurate, hiding a severe case of brain damage. I understand that many people have adopted successfully with CCAI (that is why we chose them), and are therefore very protective of this agency. I dearly wish we were one of those successful couples. However we have been burned by this agency, are out thousands of dollars, and our trust in their competence is gone. "
 
5.0
hockeydiva
"This is my story. It begins in 2009. More specifically September. I was 21 and had just found out that I was pregnant with my first child. I was excited and completely overjoyed. In my mind, I was going to be a mom and have two eyes watching me.....depending on me. Fast forward a few weeks....IT'S A BOY!!! My excitement began to grow as I thought about having a little sports player. His father however was less than excited. While my son was not planned, he was never a mistake or an accident. And no one was going to tell me otherwise. One of the hardest things though, was hearing my son's father and some of my family say the word abortion. It was soul crushing. How could anyone ever expect me to do that? Barring the fact that I didn't have a job, I was determined to prove to everyone, myself included, that I could do this. My mother was going to be by my side and I would get help from government programs. But when my mother turned her back on me and the rest of my family did as well, I got my moment of clarity. I wasn't as mentally strong or as capable as I had been pretending to be. I couldn't raise a child by myself. Then it hit me. Adoption. Adoption became my light at the end of the tunnel. But where? How? When? Through an acquaintance of my mother's, I came across a..."
 
5.0
tcalaska
"We are completing our 2nd adoption with Children's House International and wouldn't use anyone else. We love CHI! Everyone is professional, knowledgeable, helpful, and caring. They go above and beyond. They are quick to respond to questions, and thorough in their preparation of the adopting family. They are committed to the family and child from the beginning until even the transition of the child to home. It's not just papers and faces... they truly CARE! "
 
5.0
GracieGooseSC
"Our experience with CHI has been wonderful. We are currently stationed in Germany and our adoption has been possible while living abroad because of CHI's extensive knowledge and experience in this area. Their ability to help families adopt while living abroad is unmatched. They are caring and quick to respond to any question or need. They truly support you in all areas of your adoption- not just the paperwork process, but the emotional process as well. Last November, I got to participate in one of their camps. It was a truly priceless experience. The CHI team is completely dedicated to finding these children families; they truly care about each child and work tirelessly to bring them home. Throughout the past year, the SUPER TEAM at CHI has truly become like a second family to us. I am just honored and humbled to be part of CHI's family. Thank you CHI! "
 
1.0
waitingtoolong
"We adopted from Great Wall's sister agency Children of All Nations but they occupy the same building and employ the same staff. This agency does not care about your family or your children. They only care about money. They do not respond to your calls or emails no matter how urgent the matter may be. On two occasions their lack of timely response (more than a month of repeated phone calls and emails without response) cost us thousands of dollars in renewing expired paperwork. In fact, the only time they do seem to be able to contact you is when you owe them money. Their lack of professionalism, knowledge of our case and, it seemed, the country's adoption process caused many delays and even put our child's safety at risk. There are many great agencies out there. Stay away from this one."
 
5.0
easttex45
"We found Fam2Fam by way of referral from two different families in our town 4+ hours from their offices. We looked for more references and found them to be impeccable as well. The staff was very thorough with our orientation and making sure that we knew and understood what was happening and where were in the process. I assume everyone going into the adoption process is in a world of the unknown and typically very raw emotionally and often on the last dime of their funds to try to create a family. The staff was aware of this and never took lightly what we were going through, never got frustrated or upset at our repeated questioning. The adoption process is a strange and alien process made worse by the bureaucracy of government. Maxine and her staff did a wonderful job preparing us and buffering us from the overwhelming magnitude of the whole process. Yes, the cost was high for our family, but we went into the process looking for quality people that could get the job done and not jerk us around and just be honest. At the time we adopted their typical window was 12 to 18 months, but that was never a guarantee. This fact was reiterated almost every time the timeline was discussed. The staff was also brutally honest about what issues are obstacles for birth mothers and what sort of things make families more palatable to birth mothers. Our match was made with a "drop"..."
 
1.0
julianpresley
"We began the process with Nightlight to place our embryos for adoption. We were assigned Leah as our Coordinator. Immediately, I noticed she was not quick to respond via email and the process of us working through our Stages to get to the Matching Phase was prolonged. I even made mention of this to her, to no avail. The process and paperwork given to donors is not explained, and, honestly, is not well streamlined. We would have questions regarding the forms we needed to fill out or about the process and she would not reply timely. Eventually I spoke with Leah's team lead, Alyssa, and expressed my thoughts with her. She was very kind and pleasant, but, sadly, there was still no change in our dealings with Leah. After working to complete the last Phase of paperwork before matching, my husband and I reached out to Leah once again before proceeding any further regarding a contract question. Long story short, it all turned into a big mess with all of the incompetent people working for this agency. I ended up having to track down myself. Kimberly Tyson, the Director of the Snowflake Program. NOW I see where the issue comes into play with this agency and EA Program -- Leadership! Kimberly was very unkind -- rude, actually. Completely assuming, disrespectful, dishonoring. I would never ever ever allow my precious babies to be placed anywhere near this person or agency. And to cloak as an agency of Christian principles? Wow...."
 
2.0
mamaflower07
"I have learned that Illien will cancel services on families that complain about anything they do. So I have to be careful and not give too much information. I do not want them to know who I am. But I can say we would not use Illien again. Poor communication. Lack of insight. No help when needed. Increasing fees and not grandfathering in families. Changing covered services. Our process has cost much more than it would have at competing agencies since Illien does not include everything others include. Be wary of this. Such as other agencies include translations, Illien does not. Not even on referral information. This cost adds up. It is a cost you won't have with another agency. We even accidentally got an email forwarded to us a year ago that clearly was not supposed to be sent to families because in it Anna Belle was threatening employees. Very unprofessional. We would never use them again."
 
1.0
Mexico
"Contracts are one sided. Staff is unprofessional. They lack knowledge and expertise. "
 
5.0
Giorgia
"I could not disagree more with the "Use an Adoption Attorney instead" review below. We adopted four children through Barker (two international and two domestic) and found everyone at the agency to be extremely professional and compassionate. We felt that Barker's first priority was the welfare of the children being placed, and we were grateful for that. At the same time, even through our last, very complicated domestic adoption, we found everyone at Barker to be extremely helpful and supportive; our social worker was always available and guided us through every difficult step. It is true that Barker is committed to counseling and supporting the birthparents as well, and we would not want it any other way. It gives us and our children great peace of mind to know that their birth parents were supported and comforted during such a traumatic time in their lives. Barker continues to play an important role in our lives. Through Barker's post adoption program, we have had excellent guidance during rough parenting patches, and our kids have been able to begin exploring their roots. Again, the professionals at Barker have always been extremely responsive and helpful. Barker is an ethical and caring organization that truly supports all the parties in the adoption process. "
 
1.0
waiting2
"Not very polite or personal. They were rather rude when we called them when we were searching for an agency. We chose someone else "
 
2.0
Sharpie101
"This is a great agency if you can do all the paperwork by yourself with limited assistance or information. Basically, they tell you what paperwork needs be done, you do it, you send them your money and the dossier and you never hear from them again. In other words, the country may not even be doing adoptions any more and you'll never know about it. Your paperwork may be wrong and you will never know about it. Good luck! You will be told that things are progressing and that the typical time to adopt is 2 years. Families who have actually finalized their adoption state it is 4 years. The problem is that you never know the truth or what is going on. You are not in contact with other families from the agency so you are at the mercy of TOL for information. You may be one of the lucky ones who actually has a smooth, quick, informative adoption process. More than likely this will not be the case. Also, it is a 1 or 2 person agency so don't go to this agency if you truly need help with the adoption process. The one good thing about TOL is that they try to be a good honest adoption agency and for that I added one star to their review. I hope someone finds this review helpful. The adoption agency reviews on the internet..."
 
1.0
waiting2
"When we started looking for an adoption agency, we called Bethany Christian Services because we are Christians and we thought it would be nice to work with a Christian agency.... Bethany was disrespectful and discouraging to say the least. The lady I spoke to, was condescending; asking if I was sure it was Gods will for us to adopt and saying she doesn't think we're the kind of family "their" expectant mothers are looking for! Needless to say, we knew right away they were not the right fit for us! We quickly found another agency who has been WONDERFUL!! Our home study was completed quickly and our profile has been shown quite a bit in the few months that we've been waiting. We're hopeful that we'll be chosen eventually. But that's not the end of the story- after we started our home study with the other agency, Bethany started harassing us with constant emails, wanting us to sign up for an orientation session with them! And worse yet, asking for donations. I'm glad some people like them but I'm not particularly impressed "
 
5.0
Meg Theisen
"We just completed 2 adoptions consecutively out of Lithuania in 2 1/2 years through Open Door, so we've worked with them for longer then most adoptive families. They are efficient, compassionate, personal, patient, and organized. I've never had to wait more than 1 day to receive an email back and most of the time I was responded to within minutes or hours; not days. And, "they" are Cathy, Reda, Silva, Debbie, Cheryl, and Walter; not random, faceless facilitators. I will continue to stay in touch with those first 3 lovely ladies in particular as we worked closest with them and they are now my friends as well. I would recommend them to anyone!"
 
5.0
mommyjoss
"We have adopted 9 children and are in the process of adopting 2 more. Due to circumstances with the child we wanted to adopt being listed with another agency, we could not use CHI again. We were amazed at the level of involvement and quick responses from CHI but thought that it may have been just because China was a different country than all of our other adoptions. We are now adopting again from China but the contrasts with CHI just emphasizes what an amazing agency it is. I have read the older reviews and am surprised - but anyone who has been involved in adoptions long term knows that it very much depends on who is directing the agency at the time. Reviews made in 2008 should be carefully weighed with the knowledge of who was in directing the agency then and who is now. The team we worked with in 2014/2015 are very personable, but also very professional. They know the "ins and outs" of adopting from China thoroughly. They care very deeply about the children and families. There is a great deal of emphasis on the families knowing what to expect and what to prepare for. We had our questions answered promptly (even on weekends!) and thoroughly. As a very experienced adoptive family, we cannot recommend them highly enough. "
 
5.0
LizardB
"We would like to write a testimony to tell everyone of our wonderful experience with Hope For Families. We have been on a long road and journey to achieve starting our family. We have gone through many years of medical procedures in the hopes of starting our family. After many attempts with no success we decided to look into adoption. We came across Hope For Families while searching online. We were in contact with hope for families for a little less than a year while we finished up our last couple medical procedures. After we got our finances together we started our journey with Hope For Families to begin the adoption process. First we set up a meeting with Lynn and Ken who are an absolutely a wonderful couple. After our meeting we were very pleased with their knowledge of the field and with the level of comfort they made us feel about moving forward. Shortly after that we set up our first step which is the home study where they came to our home and we spent a few hours talking about our life and theirs. They took a walk through our home to see if it would be a suitable environment for raising a child which they said we did a great job of getting our home ready since we did do a list of things to make our home baby ready. We passed our home study and got on the road to becoming parents through adoption!..."
 
1.0
justthefacts
"If you are a birth mother wanting to place domestically, Barker Foundation will treat you like gold. Birth mothers are their primary clients---without them and their babies, there's no Barker. But if you are an adoptive family, paying thousands and thousands for their services, you will be treated like a second class citizen. Be advised that if Barker involves you in a complicated adoption, working out the legalities is on you. The money you've invested in Barker goes almost entirely to securing birth mothers: not to supporting or assisting adoptive families. In our experience, post-placement services are worthless. If you need information about your child's background: even information promised at the time of placement, you will find yourself stymied by social-worker speak. In short----save your money and hire an adoption attorney. You will pay the same price, you will have an advocate protecting YOUR interests, and the wait won't be nearly as long. Do not let anybody fool you----Barker is a BUSINESS first and foremost."
 
5.0
ammcneal
"We recently completed an adoption through CHI, and everything was flawless. They truly go above and beyond and care deeply about their families and the children they place. Emails and calls were always answered promptly and professionally -- sometimes even late at night or on weekends and holidays. Definitely a top-notch agency, and we would not hesitate to use them again! "
 
5.0
eschaadt
"Children's House International is a wonderful agency! We are in the process of our second adoption with them, and we couldn't be any happier. Their staff is professional, and all of them have huge hearts for finding children loving homes! Everyone is always very prompt to respond to voicemails and emails, and on several occasions, we have gotten calls outside of normal business hours and on weekends from them. We love CHI!"
 
5.0
Bestlawn
"We have used CHI for two different adoptions, from two different countries. Both times, they went above and beyond to help us bring our children home. Adoption is long, hard and frustrating at times. Our reps at CHI did everything they could to bring our children home as quickly as possible. They were honest and up front from the beginning regarding time lines, fees and our children. Along the way, we felt like our agency reps had become a part of our family. By the end of our adoptions, CHI was as excited as we were to have our children on their way home! One of the best parts of using CHI as our agency is they truly just love these kids they represent and want each and every kid to find their family. If we ever adopt again, we will absolutely use CHI! During the ups and downs of the adoption process, there is no other agency I would consider having by our side! "
 
1.0
BananaLettuce
"We worked with American Adoptions back in 2011-12. We eventually left the agency because of their lack of ethics, leaving $6K behind. They told us we could set our own budget, and that wouldn't change, but they were constantly pushing us to up our budget saying they didn't have any situations as our price point (even though they originally stated they did). They charge based on race. Basically the more white the child is, the more they cost. It's despicable. They also encouraged us to lie through omission on our family profile. We were adopting for reasons other than infertility, and they encouraged us to word it as if we were suffering infertility because moms would be more likely to pick us. If you are thinking about using them, whether you are a birth parent or adoptive parent, DON'T."
 
1.0
BananaLettuce
"We had a domestic adoption home study completed with Villa Hope back in 2012. I've been calling and emailing them for the past TWO YEARS to see if we can update our home study with them, and no one EVER returns the calls or emails. We loved the social worker we worked with, but Villa Hope's customer service is horrible."
 
1.0
JenniferH
"I gave one star because stars are required for a "rating," If there were a negative range of stars, CHI would get negative 5 stars (5 being the worst). Nothing like getting lured in with kindness until they can't produce AFTER they take your money. Good luck."
 
1.0
Atx452
"After reading some of these reviews Im very happy to see that not everyone had the same kind of care I did. However I also noticed noone reviewed the people I worked with. The naples office, Gabby specifically, and even the director Mary, were absolutely horrible. I could never get a hold of anyone, the only time they would call me back was when I would question staying with the agency, then they got right on things, most of the times, other times they would tell me just enough to keep me happy, and Gabby was caught in quite a few lies. I had no idea what was going on with things, and as soon as i signed those papers I was on my own. I was in a very, very difficult situation, they did nothing to help. Its great that some people had an easier time, but i strongly urge any woman who is having an exceptionally hard time and that may be dealing with their office in Naples, please, look elsewhere."
 
5.0
Blessed4
"Our family has worked with Alternatives in motion for 8 years and 4 adoptions. After going to several different orientations, we felt best about AIM. They were so very honest and wanted to educate the importance of open adoption. We have beautiful relationships with our children's birth mothers that want that relationship. They encourage that even if your child's birth mother does not want a relationship, to continue sending pictures and letters in case they change their mind down the line. I consider the agency a part of my family and love the level of compassion and care given to birth families. I have worked the birth mother Christmas party they hold each year and consider it a blessing to be able to serve these beautiful birth moms. "
 
5.0
Olemissmom
"We are currently using CHI. They have been awesome thus far. They are available on week nights and weekends which I love. They really care about their kiddos and clients. We hope to reuse them for a second adoption soon!! "
 
4.0
Preciouslove92
"Adoption is not a easy choice.... With that being said, whether you are a birth parent or an adoptive parent AIM provides services to assist you. AIM is a family and they have always been available when needed. "
 
1.0
meghan729
"These people are extremely unprofessional especially when you are in a crisis situation. I am a birth mother who was promised counselling when it was needed. I get nothing but questioned on why I would want something. I can go on forever about this company but if you are looking into placing a baby up for adoption, which is probably the hardest thing a mother can do, do NOT go through them. They will not return phone calls when your desperate for someone to talk to ( Mary Fournier) and when you would like to speak to someone higher up, Mary Ann Ludwig, will refuse to answer and as you are leaving her multiple messages she will return your phone call. This is only about the people who are giving this place money for adopting and you are a nobody in the eyes of them. DO NOT consider this place if I could rate this place a negative 100 I would. They are horrible people. "
 
5.0
Kelly1010
"My heart goes out to Phoenix rising. I am an adoptive parent of two wonderful children from the agency where (I think) she placed her baby. I too felt disconnected when the agency director died and we were folded into AIM. We just did not have a connection like we had with the original agency. I urge Phoenix to contact AIM again - I have found them to be very giving, loving and professional. All of the people I know there would care very much about your pain."
 
5.0
seanjosie
"Cindy and her husband Jim were awesome to work with! They know their stuff and never make you feel rushed when asking them questions (and I asked a ton of questions). They really care about making your dream come true. We had done a lot of research and we kept coming back to A Loving Alternative and we couldn't be happier. Our daughter just turned 1 and every milestone and future birthdays I often think of Cindy and A Loving Alternative. I cannot understand the 1 star review...it can't be further from the truth! We are from PA and had a very successful and positive experience with A Loving Alternative with no issues adopting from our state. Please don't give that review any credence...it simply is not true and does not represent this company in the least. From the first phone call to Cindy to receiving "THE CALL", Cindy was so reassuring and helpful in lining us up with an agency from the birth state to help complete the adoption process. From the moment our profile was launched on A Loving Alternative's website it was exactly 9 months that we received "THE CALL". What a miracle! Cindy matched us up with a perfect family and we have the most beautiful daughter we could have ever dreamed for! In the end, all costs for our adoption (facilitator cost, birth state agency, birth state attorney, home state attorney and home..."
 
5.0
Olemissmom
"Everyone at CHI has been so kind. They really care about their kids. They are available at night and weekends. I highly recommend them. I hope to use them again for a second adoption. "
 
5.0
esc
"We completed our adoption from India with CHI in 2013. Adoption ethics are very important to us, and we did a lot of research into different agencies and their practices and spoke to families who had used those agencies as well as searching forums and archives. We had previous adoption experience that was also great, but our experience with CHI was excellent, far above what we expected. Emails answered any time of day or night, case managers getting up in the middle of the night to check for news on court dates, very respectful of the Indian culture and not blazing in doing everything "the American way," yet also actively advocating for cases to move forward when appropriate. Our process was smooth (unexpectedly so) and we feel the CHI staff are friends as well as professionals. We now have a beautiful well-adjusted child and CHI helped us a lot in the post-adoption phase as well with support and advice. Highly, highly, highly recommend them."
 
5.0
Beediva
"One could not find better advocates for waiting children. They genuinely care for each and every one individually. I have two children adopted through CHI (one in 2005 and one in 2014) and am happy to recommend them. "
 
5.0
Anniemeisels
"I'm right at the part where I'm hoping that a file I have (of a little one) works out, so i'm potentially close to the part where I head to China and pick up my future child! It's been a whirlwind and I'm still in it but I can't tell you how supported I have felt through it all thus far. Emails and call are always answered promptly, anxieties are addressed and nurtured and the staff (Nina and Alex are who I mostly deal with) are the best out there!! As much as my fingers are crossed for this little child to be a match. if it's not, I know they will work hard to keep searching the perfect little one of me. I highly recommend CHI. "
 
5.0
JSG
"We have had two smooth adoptions from China from Children's House International, in 2013, and again Jan 2016 - both children over 5. Ethics and transparency have been extremely high. I had a lot of questions about other parent reports of poor treatment in the orphanage of the second adoption, and they were very open and honest with me, which helped prepare us. Process was pretty good in 2013, but is much improved now under Nina's leadership of the program. I also like that they advocate not just for the youngest and "healthiest" kids, but also take on the older kids and more difficult to place needs. They are also innovating to support kids better such as with the "in China" hosting (where families travel not the kids). We would certainly work with them again. "
 
5.0
nannyogg
"I *love* CHI! I brought my daughter home from China with CHI in 2005, and my son in 2015. CHI is very professional, detailed, and organized. They are very wiling to answer questions and go that extra mile for you. They are supportive before, during, and after the adoptions. They really care about your family and your child. I also very much appreciate that CHI clearly lay out your costs and there are no hidden fees. They make everything clear, and no nasty surprises. I can't say enough good things about CHI! :)"
 
5.0
tonya.wike
"We have used Children's House to bring home three little ones from China. Our two boys came home in November 2012, and our daughter just came home last year (5/2015). When we first started researching agencies, I was a bit taken aback by the negative reviews on this site (mostly old reviews from 2008). I truly feel that these are outdated comments; they sound nothing like the experience we have had with this agency. The process for all three of our children went very smoothly with few - if any - surprises. Our daughter had seven unrepaired heart defects, so we were advised to expedite our adoption process. Children's House was supportive of our desire to expedite, and we were able to travel just four months after submitting our initial agency application! The CHI staff is always available to answer questions. I've had them respond to me in the evening, in the middle of the night, on weekends, and even on Christmas Day! They are a small-to-medium-sized agency, so they are able to give each family personal attention. I truly felt like a friend more than a client. Even though we are not currently in the adoption process, I still chat with the CHI staff often. They are very active advocates and truly put the needs of children first. I would not hesitate to recommend their China program or to use them again in the future!"
 
5.0
LJC
"I've used CHI for three of my adoptions and couldn't be more satisfied by the advocacy, professionalism, commitment, and knowledgeable expertise my family has experienced all three times. While awaiting preapproval, during the process, in-country and post-adoption, I've always felt supported, in the loop, and welcome to ask questions. CHI's commitment to find families for children is unsurpassed, and they know that the actual adoption is only the beginning of the story- they continue to support and educate their families long after they have returned with their new children. I can't imagine using any other agency."
 
5.0
Bbqdaisy
"In June of 2016 we brought home two new jewels from China and CHI was our agency!! We have used 3 different agencies and have adopted seven times. CHI was awesome, and went over and above with what was needed!! To say that they were fantastic is a major understatement!! We did a medical expedite as our son's cancer returned part way through the process so everything had to be triple checked and expedited!! And it was, CHI doing a phenomenal job making sure that every detail of the paper chase was correct and expedited. Our jewels came home in speed lighting record time!! We were blown away!! One of my favorite things about CHI aside from the excellent service so to speak, is how much they care about every single child. I love that, that they care as much as us adoptive parents, and truly advocate and cherish every waiting orphan. I also love the high level of integrity that the agency follows and holds to. I also love the wrap around support and that they care deeply for the kids and for us the families, in the pre and post process!! I feel like they went over and above with EVERYTHING!!! They showed excellency and such grace and compassion! Love that!! I feel comfortable reaching out to the agency asking them for help with anything. I would reccommend CHI without hesitation..."
 
5.0
Kellyrumbaugh
"This agency is full of heart and has earned my respect as a mom. The personnel at Children's House are knowledgable and empathetic to the roller coaster each adoption is. Emails are returned the same day and agency personnel are proactive. My son was very sick when I received him in China (unbeknownst to all of us). I was able to get my son home 5 days earlier than planned with CHI's staff working through the red tape in China. I recommend them first when friends ask. Since I run a care package business for China families I have contact with many agencies. CHI is top notch. They are Trustworthy diligent staff that goes the extra mile!"
 
5.0
dcp2014
"We used Children's House International for our second adoption and had an incredibly different (and way better!) experience than our prior agency. CHI was professional, organized, knowledgeable and very helpful. The China program is so efficiently run and they truly are doing amazing things. We received a referral very quickly (we weren't even done with our paperwork) and received incredible service and care when we were in China. The team of people we worked with were very responsive and supportive through the whole process. Our daughter has been home a year now and I still feel connected to the community of other adoptive parents and employees at CHI. It is nice to know we have a network of people that have gone through similar things and people we can reach out to for support at any time. We would definitely use CHI again and refer them to others. "
 
1.0
marisagoodiam@gmail.com
"I guess the old saying is true, you get what you pay for. We went with Bethany Christian Services because of their affordability and what we thought was an emphasis on Christian values. Honestly, the values part was not a deciding factor for us but we thought there might be more care and compassion using a Christian service provider. I have to say the entire experience has been incredibly disappointing. Three years and four failed adoptions later, all we have to show for our efforts is a half empty bank account. Money we will never see again. But while that's frustrating, that's not upsetting. What's upsetting is having a completely absent agency representative that only calls to tell you that you will be not be receiving the most recently matched baby as they just saw the birthmother's picture on Facebook with the baby. Her next suggestion was that we look at other "family plans". I get why she suggested that b/c it looks bad on her books to have a couple that has waited close to 3 and 1/2 years, but it still came across as incredibly callous and not encouraging. If I had to do it all over again I would have waited another year and saved the money necessary to go with a better agency. "
 
5.0
Little
"I have used CHI for two adoptions -- one from their Bulgaria program in 2012 and just recently their China program. We have been home for two weeks and I literally cannot say enough good things about CHI throughout the entire process, but especially during my time in country and these first few weeks home. They have always been 100% ethical in all dealings, are above-board financially, and very much invested in finding families for children who wait. I have NEVER felt like my money was the most important thing to them -- far from it. I have also never felt like "a number." Nina Thompson was my case manager for my Bulgarian adoption and is now the international specialist for the China program. Her response time is easily the best in the adoption world. I cannot imagine using another agency to adopt and have many friends who have used multiple agencies for multiple adoptions and rate CHI the highest. My experience with them was so positive that my second daughter's middle name is "Nina." For real. I cannot recommend CHI highly enough. You can trust them with your money, your sanity and, most importantly, your child. "
 
5.0
Nsimonson1111
"I'm shocked by the low ratings on here and can't help but wonder if they are rating the wrong agency. CHI has been phenomenal in all areas and we wouldn't consider using any other agency. They are ALWAYS there, even after hours. We got PA in less than a week! With other agencies, I'd be surprised if the paperwork would be translated that fast. Every single staff member we have dealt with has been professional and gone above and beyond to help us in this journey. If there were more than five stars I would have rated them higher."
 
5.0
babyback211
"I adopted through CHI's China program last year and found the staff to be incredibly supportive and kind. They went out of their way to answer questions after hours and provided top notch support during our pick up trip and since we have been home at NO EXTRA CHARGE. Our experience adopting through the CHI China program has been completely positive. If you want an agency who cares about the children and who will support your family through your child's transition, then I would recommend them!"
 
5.0
KrisC147
"My husband and I actually started with a different adoption agency. Our calls went unanswered and emails barely responded to. We had started to lose hope in the adoption process. Then we found Open Door. We actually adopted two "waiting children" from the Republic of Bulgaria and worked with Olga Klatt. Both the agency and Olga's love for children were evident from the very beginning. Every question was answered promptly, and Olga held our hand throughout the entire process. There cannot be a better adoption agency, and we could not have asked for a better experience. The agency (and Olga!) is honest and the best partner to have in this overwhelming and stressful process!"
 
1.0
Gwdisappoints
"Great Wall knows how to talk....but they don't deliver and ultimately, it's the children that lose. I went with this agency because it was involved with a local orphan hosting program. They look like they have it all together: until you sign the paperwork to adopt. You are then handed off to a 20-something clueless girl. We would send in our paperwork for her to verify it (as they requested), she would approve it.....only to be told later she "missed something." The children were NOT prepared to come. GW blamed the huge amount of behavioral issues (physical abuse to the host children, destruction of property, etc) on the orphanage's lack of preparing them. Hmmmm....since GW is making the money, wouldn't it be up to THEM to help prepare the children? The orphanages are already taxed thin. We were also told that there would be emergency family back-ups in-place. There was ONE for 30 children. Five children had to be moved within the first week~ didn't work so well with only one-back up family. Horrible, horrible experience. We are out $18,000 and have no child. After we recover from this horrible experience, we will try again with an agency with a better reputation. Wish I had never engaged this group. STAY AWAY."
 
5.0
BHStevie
"My wife and I are both American and living overseas on assignments for the same US company. Adoption was the only way that we would be able to start our family so we reached out to AAI to start the process. We wanted to adopt from Pakistan as this is where we were living/working and were told up front that it would be very very tough but that they would support us throughout the process. They managed to find a social worker through AAI that was stationed in Dubai as a result of her husbands work and she actually agreed to come to Pakistan to conduct the study. She stayed with us the weekend and was absolutely fantastic. Not only did she agree to come to Pakistan (a place many Americans would never dream of going) but she was extremely helpful, responsive and engaging - her name was Stephanie and she was a blessing. I felt we overburdened her with questions far beyond what her role in the process was but it didnt matter, she was so accommodating and helpful. Dr. Carol Albers was equally helpful - as we went through this process we knew it would be tough and my wife and I are very demanding corporate executives but Carol handled everything gracefully. She created a contract specific to Pakistan highlighting the risk, terms, etc and it was very fair. She guided us through the process and responded to..."
 
5.0
chewitt
"This is such a wonderful agency that we have recommended them to many friends & acquaintances. They are not only knowledgeable, but several of their social workers have gone through the adoption process themselves. I found comfort in knowing that they knew exactly what we were going through, to be aware & upfront about the difficult challenges that come with adoption, but also helped us to stay positive & keep looking forward to our ultimate goal of having a family. We went through 4 adoptions, 2 failed & 2 successful & this agency rode the roller coaster ride with us. The most difficult failed placement being a child that we lost & got back 5 times, only to end in a very painful departure from our family 9 months later. Special Children assisted us with the very uncomfortable birth father visits in our home & I don't know that we could have made it through that first visit without our social worker there with us. They were very responsive to our phone calls & emails, especially during our difficult placements, even if it meant talking with us at late hours. This process is definitely not for the faint at heart, which you need to prepare yourself for from the start. However we do believe that Special Children helped us through this difficult process & they will always hold a special place in our hearts! Again, I would highly recommend this agency..."
 
1.0
sync8855
"We have adopted through another agency before, and my wife and I found Julie to be VERY hands off. Her social worker provided us with much of the updates (only when we called her), and Julie was often difficult to get a hold of. Bottom line is our adoption failed after the birth mother decided not to place her baby. We found this out 2 weeks after the decision was made, and not from Julie or the social worker, but by the birth mother herself. It took over a month to get our accounting back to see what was spent, and there was SIGNIFICANT overspending which resulted in thousands of dollars lost. We understood the risk of adoption and accepted lost birth mother expenses, but the spending practices and unprofessionalism resulted in an even greater financial loss for us. If I could rate a zero, I would."
 
1.0
Kumark
"We worked with Bethany in Georgia for 18 months for Foster adoption. It took them A YEAR to complete our home study. Then that adoption worker just left. We were then in limbo for 3 months bounced from one worker to another. Then they hired someone to take the previous worker's place & of course she didn't know us so obviously was not vested in us. Then she got pregnant & went on maternity leave. The whole experience was horrible. What an utter disappointment & such a frustrating experience. The adoption workers don't care about the families. It's no wonder there are so many children in foster care in this country. The system is in such disarray & the children are the victims. We have decided now to adopt international. For anyone considering adoption DO NOT CHOOSE THIS AGENCY. It will be the worst decision you will make. "
 
5.0
MelTay24
"As the birth mother, making the decision to place my son was the hardest thing I've ever done in my 24 years on this planet. My story differs a bit from most. Annsley made the entire process so smooth and comforting, that I really couldn't have done it without her. She kept me updated 100% of the way and chose the perfect family for my son! A year later now, she still emails me to see how I'm doing, and my son's forever family is in constant contact with me. I would recommend this agency to anyone considering this option, as they go above and beyond! "
 
5.0
ZimRob
"I met Dr. Ken and Lynn Brown when I was pregnant over 6 years ago and did not know what to do. I thought about abortion but just could not do that as I love children. Ken and Lynn talked with me and showed me love and understanding. They explained about adoption, their Hope for Families adoption agency and told me that they knew a lot of good people out there that wanted to be parents and have a baby but could not get pregnant so they wanted to adopt a baby. They showed me profiles so I could pick the family to adopt my baby and then they phoned them so we could talk and then we all got together to have lunch and get to know them. I liked the adoptive family that I choose and trusted them to take care of my child. It was not easy to give my baby to them after I gave birth but I was not able to do provide for her needs so I knew it was the right thing to do. I learned through all of this that God let me bring a child into the world not to kill her, but to make a family happy because they could not have kids without my help. The family sends me pictures of my child and I know the family is taking good care of her so I made the right choice even though it was very difficult because I love..."
 
5.0
Kimmy7911
"This agency is amazing. We were matched so quickly they had to rush to finish our home study paperwork. We applied on Dec 5, 2014 and our son came home on Apr 4, 2015. Literally only 4 months of time between, and virtually no actual wait time after our home study. They were kind, helpful, and always honest. We interviewed with several birth families before our son's birth parents chose us - so I know they were constantly showing our profile book to BPs. The cost is average for the state of Ohio. The service and attention to detail is phenomenal. I felt like the agency director, Naomi, always was advocating for us. I swear I don't know how that woman sleeps or eats because she always has something great in the works. I cannot recommend this agency more. "
 
5.0
katiejackson2015
"We adopted (domestic newborn) last year through Family Creations, they were fantastic, very supportive and encouraging from start to finish!"
 
5.0
dadof6
"We chose CHI after interviewing many different agencies (between 5-7) and chose them because we could tell their concern was with finding children homes rather than making a buck. We never felt any pressure to send money right away or sign any agreements. We had multiple conversations with coordinators and they always answered our questions to the best of their ability. We had originally started with a different country than the one we ended up adopting from. The tradition was easy and we were not charged any "extra" fees for switching. From start to finish, everyone at CHI has been helpful, caring and patient with us. We adopted a sibling groups of four and there were a lot of questions in the beginning, but never once were we made to feel like we were burdening anyone. The staff at CHI adequately prepared us for what steps were next in the process and what they entailed. We were properly prepared for travel and what would happen once we were in country. Everything they told us and had prepped us for helped with a very smooth in country stay. We did not have to worry about not having support while being thousands of miles from home. While in country our coordinators answered any questions we had and regularly checked in to makes sure we and the children were adjusting and doing well. Even after being home,..."
 
5.0
LC
"We adopted three children through Wide Horizons for Children and had wonderful experiences each time or we wouldn't have kept using this agency. Our third child was a waiting child with a medical condition ( heart disease) who we chose to adopt at the age of two. It was challenging working through several undiagnosed medical issues that hadn't shown up yet but they wouldn't have shown up anyway until he began to develop age wise. We wouldn't change anything about our son. He is a joy and we love him immensely! I know it is heartbreaking to bring home a child that has unexpected health issues but it was always clearly explained that there were no guarantees with any child you adopt as you are at the mercy of medical diagnosis from foreign doctors. The hardest to deal with are undiagnosed mentally handicapped children. My heart goes out to those parents. Some countries give you very limited medical info and you can't blame the agency here for information that is kept from them from another country and some medical issues can't be diagnosed until a child ages no matter what. Choose your country of adoption carefully and do your homework. There are no guarantees in life and the same goes if you give natural birth to your own child. If I was younger we would have used Wide Horizons again and adopted a fourth!"
 
5.0
etgfh
"We have adopted 3 beautiful children with Morning Star. They are supportive though all steps of the process. We've also experienced some tough situations in our adoption journey, but they have always gone above and beyond to offer support and counsel. I am always impressed with how prompt they are with return phone calls. I was incredibly impressed with the support and counseling our children's birthmothers received. We cannot recommend them enough."
 
1.0
etgfh
"My husband and I met with HATW when we first started on our adoption journey. We should have listened to our gut and walked away from the beginning, but years of trying to build your family fogs your brain in making some decisions. The very first "prospective adoptive parent" meeting we tried to attend, no one was there. Someone finally came out 20 minutes later and told us we were here at the wrong day. No apology, just that we were wrong. The home study process went quickly and we were set up with a social worker in September. We were told she would write our profile and newspaper ads. She ignored us and our repeated requests, giving lame excuses like her laptop was on the fritz, she had a cold, her kids were busy at school. We were not up and running until January. They sure found time to cash our check for entering the waiting family pool. We found a match through parent profiles. We matched at 9 weeks and birthmom changed her mind at 34 weeks. HATW handled it in a most heinous manner. The new social worker (as ours had been terminated/quit on her own accord, we got both stories) called and told my husband it was over. She was on the phone with him for about 5 minutes. When I got home from work, he had to tell me. ..."
 
5.0
kmlong
"Adoption is a long road. It is paved with unknowns, hills and valleys, and even some large bumps. The best thing you can ask for on your adoption journey is an experienced adoption agency - kind and compassionate navigators. The truth is, no one has all of the answers. Adoption is a process that governments have tried to streamline as much as possible by adding piles of paperwork and stringent regulations. But in all of this, there are still surprises, unknowns, hold ups, postal delays, setbacks and difficulties. We kept all of this in mind as we began our adoption! Having realistic expectations is key. Realistic expectations = Phenomenal outcomes. My husband and I called Hopscotch at least 10 times just to ask questions. From the timeline, to finances, to the process to the paperwork, everyone was patient and tried their best to answer ALL of our questions! The staff is caring. They love what they do. And it shows! Hopscotch completed our home study. Instead of it taking 3 months to complete, Sarah had it done in ONE! Our dossier was apostilled and out the door a short time later. We had great hopes of everything moving that quickly! But reality set in, and things slowed down in Armenia. Holidays came, government offices shut down. Waiting is hard! But Robin was always reassuring,..."
 
5.0
motherhood
"This agency was amazing. They did everything they said they would do. They were honest and THAT went a long way with us. We received a match within a few days of completing our registration with this agency. The social worker CAROL was amazing. The Director of the African American babies program (TRACY) was personable and informative the entire way. I wasted an entire year with other agencies and I should have started with them. However, had things not gone the way they have, I would not have ended up with my perfect baby boy!"
 
5.0
mren
"After seeing the outdated and negative reviews by some adoptive parents, I wanted to share our experiences. We have adopted once from Bulgaria and are about to finish our second adoption from Bulgaria, both with Children's House International. Our first adoption went extremely smoothly and we have had great support following the adoption also. Our current adoption is, once again, going very well. We feel that every CHI staff member cares about us and our children, whether it is one of our caseworkers, a social worker, the finance manager, etc. They do a tremendous job of keeping us informed as we move through the process. We rarely have to ask them questions as they always seem to be a few steps ahead of us. We have felt well informed of each step and what we need to do for each step of our adoption. We have seen some other people have delays in the process due to misinformation. We feel thankful that we don't have to worry about that with CHI. We highly recommend CHI. The two programs that we are familiar with and can wholeheartedly recommend are the Bulgaria and China programs. We have worked with the caseworkers who are with both of these programs and we love them! Check out CHI if you're looking to adopt!"
 
5.0
special
"Whenever parents lose a child that they love, whether by death, miscarriage or failed adoption, it is devastating and heartbreaking. As adoption professionals and adoptive parents, we also mourn the loss of that child in your family and we extend our sympathy to you, as some of us have also experienced such a loss. We are sorry that you feel our services were not adequate. Confidentiality does not permit us to respond to the inaccuracies in your account. Our birth parent worker is compassionate and conscientious, reaching out to birth parents usually several times a week by phone and text as well as in person. We may or may not receive a response to our efforts. She is present at the hospital to meet with birth parents, adoptive parents, nursing staff, and social workers. After the child is placed with the family, she continues to communicate with the birth parents and the prospective family. She visited with you and the baby in your home. It truly distresses us that Wisconsin law is so unfavorable to adoptive families, in so many ways. As you know, the Termination of Parental Rights hearing is usually scheduled 30 days after the baby is placed with the prospective adoptive family. This lengthy Legal Risk time frame far exceeds most other states and has the huge potential to be harmful to both the adoptive family and the birth parents who are also feeling the loss and grief..."
 
5.0
mytwoangels
"This is a superb agency. Our family used Special Children, Inc. for two adoptions. We found the service extremely professional and fairly priced - both attributes delivered with loving care. The staff responded in a timely manner when timing was key - and took great efforts to afford us 100% of their attention when we were in their care. They respected our privacy yet did a marvelous job of really getting to know us. I feel that we will forever be connected to the staff of Special Children as our two daughters grow up - they understand what it's like to be adopting parents and genuinely show a great dedication to connecting families. This is an upstanding agency managed by a competent and loving staff. "
 
5.0
sobie
"I used Hopscotch Adoptions to adopt from Armenia. Their program is great and the in-country team is phenomenal. There was a speed bump along the way but Robin notified me immediately and helped me through. I would recommend Hopscotch to anybody considering adoption from Armenia."
 
1.0
Juniper94
"First off, it's too bad I have to give Gladney a one-star because it deserves zero stars. Second, the content may look biased to some because our adoption through Gladney failed. As I've looked at the mixed ratings from previous posts out there, there are some parents who have nothing but praises about Gladney as their adoption(s) was a success. Others rightly posted poor ratings because of long wait time, promises made by Gladney that wait time would be short that turned out to be a lie, and others who adopted but have had post-adoption nightmares. My wife and I give Gladney a one-star because of misrepresentation. Please keep this key word in mind as you read this post. Here's our sad story. We went through orientation at Fort Worth, TX in November 2011 while we still lived in Alaska. We were prepared that a successful adoption could take longer for us because some birth moms don't want to see their child go to a state so far away and one that is expensive to fly to; driving to it is also costly and time-consuming due to the long distance, not to mention a passport is required at the borders for in and out of Canada. At the same time some birth moms won't pick military people because of frequent moves. We left Alaska in mid-2013 (military orders) and moved to San Antonio, TX. At the time we thought our chances for a domestic adoption would greatly increase; after..."
 
2.0
Charismar
"We can only provide feedback from our personal experience with New Horizons Adoption Agency, specifically the owner and social worker located near Cedar Rapids Iowa. Here is our experience with New Horizons Adoption agency. The first meeting was at the orientation and we found it informative. During the meeting the owner stated that her only concern was for the birth mother, the birth mother is the most important thing. While we thought this was refreshingly upfront, (several years later we truly realized the impact.) We selected New Horizons any way because of the cost and wanted to be affiliated with a Christian agency. Matching you with a child: We had relative success getting matched with a birth mother, however we never placed with New Horizons Adoption Agency. We adopted our child through another agency who reached out to New Horizons for additional adoptive parents. So that is a plus because New Horizons networks, so you have a bigger opportunity to adopt.(These are usually in different states) Communication after a failed match: We had two failed matches with New Horizons and both failed within two weeks of the baby’s due date. The first match we received a phone call, and then a standard monthly email letting us know that we are still being shown. The second failed match was extremely difficult for my wife and I. We were matched 4 ½ months prior to the due date...."
 
5.0
evabuehler1@gmail.com
"After nearly 9 years of infertility and wanting our family to grow, we started asking questions and looking at the many beautiful waiting children on several different pages online. We considered Great Wall and several other agencies. We sent emails and made phone calls reaching out to ask about a few different children on the waiting children lists. To our surprise and disappointment, we didn't receive many positive responses or return messages (we decided that a lot of people must call, but never follow through). This was our first adoption and we had a lot of questions and we needed someone that we could trust fully with helping us to grow our family and find OUR child or children. Not really knowing what to expect or truly understanding the commitment we were about to make, we called EAC to ask about some children. From that first phone call and subsequent emails, EACi were helpful and professional. We stepped very blindly but with great faith into the process of adoption feeling like EACi had the experience and organization to get us safely and as quickly as possible to our children. EACi and all of the wonderful people that work there have guided us, gave us encouragement and helped us through every step of the way. There are ALWAYS bumps along the adoption road. EACi knows how to get you through those bumps as quickly and painlessly..."
 
1.0
allie1970
"DO NOT USE THIS ADOPTION AGENCY!!! You would be wise to steer clear of this “full service” adoption agency. We are using a national agency for adoption and used Special Children to perform our home study. They contacted us to show our profile on a couple occasions, and “found a match” for us. It was clear that this agency was an inept, “mom and pop” operation from the beginning. Everything was left to us throughout the process. We had to push Special Children to send a Representative to help facilitate a conversation with the birthparents, and took the birthmother to her doctor appointments since she had no transportation. When the baby was born, for two days we awkwardly and frequently met with the birthmother, father and child with no assistance from Special Children or the hospital social worker. Gale, our “coordinator” spent about 1 hour at the hospital with us and the birthmother, at which time she made the mistake of blurting out our last name in front of her! For the next 28 days, the agency had very little contact with us other than when we called Gale to express concerns over the birthmother’s inability to detach from the child. Gale assured us that the fears were unfounded and that she’d given her several Facebook support groups and the number of a counselor. Roughly forty-eight hours prior to making this child a permanent part of our family, the birthmother contacted Gale to reclaim her child and..."
 
1.0
jane6
"This facilitator is located in CA. They state they can work with families no matter what state they are located in. Unfortunately, this is NOT accurate for residents of PA. When this was confirmed by our family attorney in PA, their answer was to move to CA. I would also note they have a zero refund policy. This means if you send them any monies, you will never get anything back."
 
5.0
mharner
"Wonderful agency! They held our hand from day 1, and walked us through the entire process seamlessly. They always answered my phone calls and emails almost immediately, and seemed genuinely happy to help. They have a true heart for the children, and it reflects in their work. We recently traveled to China for our adoption where they were with us every step of the way. We plan on using them again for our next adoption! "
 
1.0
tqz89
"I felt that this agency was keeping a lot of information from me & what my rights are as a birth mother. They care more about the person who is PAYING vs who is PLACING. things always seemed off with them but i was hesitant to change agencies hoping it was just paranoia. as a birth mother i recommend finding another agency "
 
5.0
clairewoods
"Finding out I was 25 weeks pregnant was not easy by any means, but Heart of Adoptions, Jeanne Tate Law office, was a blessing. I went in for the first time scared, unsure, and nervous and ended up finding a perfect family for my daughter to be placed with in no time. They brought in many life books, basically a resume of a couple, based on my wants and needs in a potential family, and they had a lot to offer me. Annsley was always sweet and quick to respond to my every need, as well as Jeanne. The process was as seamless as it could have been and it helped a lot knowing these women were really there for me and whatever decision I made. I know a lot of people say that agencies are only in it for the money or will always have the birth parents' back, but my experience was nothing of the sort. They always kept what we talked about confidential and I felt secure to talk about anything that was on my mind. I would most definitely refer any young woman who needs some guidance to go here and just talk to Annsley or Jeanne if you are considering adoption, because it was the best decision I could have made for myself and for my daughter!"
 
1.0
texaschickhere
"I wish I would have researched more agencies before going with GWCA as it was a disappointment all around to work with. Employees seemed to leave and I was handed off to another person quite regularly during the same phase of the adoption process. When I would ask questions via email or voicemail it would be several days sometimes before I received a reply. I resorted to Google to answer my adoption questions for a quicker response. GWCA gave me the wrong amount for the check for one of the US government agencies and I found the correct amount on a Google search & sent it in. When I reported this to GWCA & asked why they gave me the wrong amount they still defended the incorrect amount saying I could send in an additional check and it would be OK. Really? Then, a typo in my name caused a 6 week delay in my travel date although GWCA quoted me it would only be a 2 week delay. "These things happen" seems to be the mantra of this organization. Nothing seems to ever be in their control or ever their fault. Things don't really add up at this agency. They are higher in price and the quality of employees surprises me as they are located in Austin, Texas, a city that has a higher percentage of college graduates in the US cities! In Guangzhou I met a..."
 
5.0
MommyLinda
"If you are a single wanting to adopt, your dream can come true! I adopted Two International Children through Caring Adoptions a little over two years apart as a single mom. I found their whole team very helpful and very thoughtful through out the whole process. My first adoption was very overwhelming, all the paperwork and all the checklists. Caring Adoptions staff were very helpful in keeping me organized and on pace to get the adoption done quickly so i could get to Russia to meet my son. I worked full time and a single mom, so having their support really helped me. Jody Vick was a dream as she was very thoughtful and helpful in our interactions and in helping me wiht the expectations on what was in store. Pat was always available and helpful in explaining each step and helping me stay focused on the end game. Brining home my son. Two and half years later, i approached Caring Adoptions again to adopt my Daughter from Russia. Little did i know that every single piece of paper had to be redone. They were there every step of the way and I had absoltuely no problem with anyone in the agency during any of my interactions. THey are my Kids Guardian Angels who helped make my family. Highly Recommend. If you are a single wanting to adopt, your dream can come true!"
 
1.0
mestable
"Because we complained about the retroactive [illegal] changes they wanted to make to our contract and the questionable practices of staff, Illien terminated our contract - after we had already paid $14,000.00 to them and already had an approved dossier sitting in Ecuador and we had been with them 2.5 years and we were on the last stage of the adoption process and just waiting to adopt a waiting child. In the termination letter they literally, literally, say that since we were "unhappy" they were going to terminate services, and they could without reason or justification, and that they would not refund the $14,000.00. We have this in the termination letter. We could not make this up! We asked for mediation with someone besides the Director, which the contract said we had a right to, and they denied the request. They tried to make unilateral changes to covered services, and when we complained, they terminated us for punitive reasons, and then refused a refund of money paid. They refused to give us child referrals in English. They did not respond to complaints we made. They did not respond to emails and requests for information for long periods of time, sometimes months, or never replied on some items. A past employee shared with us that Illien and Anna Belle paid the employees late. The employee said they are having money problems. The employee said that Anna Belle spies on their emails and even emails from employee accounts pretending to be..."
 
5.0
clodia
"As ex-pat Americans living overseas, I am so very grateful for all Dr. Albers and her staff have done for us. Although it was a long process (no fault of the agency, just the way international adoption sometimes works), we have now successfully adopted three amazing children. Dr. Albers never gave up on us, and stayed with us through all the ups and downs of our adoption. She is also completely committed to ethical and transparent adoptions. As they are a small agency, communication could be a bit slow at times, but whenever we needed to know or do something, that was always forthcoming in a timely manner. I agree with the review that Adopt Abroad is best suited for self-motivated people willing to do some of their own research, but if you are that sort of person, I would recommend this agency without hesitation or reservation. "
 
1.0
Lelanie2015
"To any person that reads this absolutely do not place your children here they are involved in black marketing and selling children for profit they have not lived up to their promise of pictures letters mine was an open adoption I am starting a campaign to get was taken from me Ann market you are a baby stealer human trafficker and I charge this agency guilty as charged it's time to stand up and fight I am taking back what was stolen from me the law,of nature I am the natural mother it is my GOD GIVEN RIGHT TO MY CHILDREN!!!!!! JUSTICE OR ELSE ANY ONE THAT WANTS THIER CHILDREN BACK PARENTS PLEASE CONTACT ME AT MY EMAIL AT annwisdom88@gmail.com "
 
5.0
lmartinelli
"We began our adoption of Nicholas in October 2005. We had tried many adoption agencies, routes, fertility, etc and nothing had worked out for us. We were discouraged and were going to give up until I saw an advertisement for European Adoption Consultants and felt compelled to try just one last time. We contacted them in early October and we felt confident and at ease in our first telephone conversation. We had many fears of going outside the country for a child but EAC worked patiently with us, answered every question, directed us to many websites for support/reading. During the process it didn't matter the time of day they were there to support us. We worked months to complete our paperwork expeditiously and finally it was time for us to meet our son for the first time in Russia! We met him in January only 3 months after!! We were kept well informed of our needs for travel. However nothing helped more than the support we had in the country! Such an emotional time. But our friends at EAC were with us every step of the way and the first day we saw our son it was well worth it. Beautiful, healthy, brown eyed, blond 4 year old! We as a family have grown over the years and our son is now 14 years old and is a wonderful young man. We still keep in touch with our EAC family and have utilized them through the years for support..."
 
5.0
WTol
"There are no words that can truly describe our experience. We had no clue what a wonderful journey that lie ahead of us. Lynn and Ken are two of the most amazing people we have ever met. Through GOD, and Lynn and Ken, we were matched with our birthparents. Lynn or Ken never left us hanging. One or the other was present for every phone and and every meeting with the birthmother. They brought so much comfort to us through the entire adoption. Call day or night, same question as the day before and they will be pleased to help out. Always glad to hear from you the first call to now that our son is a year old. They have a passion and gift to help out adoptive parents and take every birthmother serious and watch over them and make sure they have everything at their fingertips to get them through a healthy pregnancy, as if they were family. It meant the world to us that even after the pregnancy Ken and Lynn counselled our birthparents through their road to recovery for free and seemed more than pleased to do so. Lynn builds such a great bond with the birthmother so her decision for adoption is truly what she desires. We showed up 7 days before our sons due date and they treated us as if we were family visiting from out of town. Showing us around town and taking us to some great places to eat even the..."
 
5.0
Jaja12345
"I adopted my son Danya from this agency in 2010. being a single mom living in the US and wanting to adopt from Russia was tough. Also at this time there was a lot of scandal on the TV because ,Torri Hansen had sent her adopted son back on a one way flight to Moscow and the Russians were threatening to ban adoptions from the USA. ( WHICH NOW THEY HAVE) We honestly had so many obstacles in the way, only EAC could have got me through this. I have nothing but outstanding things to say about this agency and the staff in both countries . It was absolutely amazing. The entire process took less than a year, they held my hand all the way with the paperwork required by the Russians and being a single woman alone in a foreign country the Russian crew were by my side every step of the way. When my adopted was completed and we were home, they constantly touched base with me to ensure all was going okay. ( They did not take the money and run) I now have a wonderful son because of Margaret and the team. Thank you EAC....... "
 
1.0
Jmost80
"Horrible person in general! She is rude hung up on me and very degrading. She talks down to you and is racist and plus sexist. I have left messages to call me back and she did not call me back.But she sure took our money real quick. I questioned why on a few things then she straight out tells me she will only deal with my husband and hung up on me. She refused to respond to my questions and acted like I was a horrible person. She is a rip off and horrible. I can tolerate a lot of people but she is horrible. She needs to be re assessed and treat people like human beings not trash. I do NOT recommend her in any way she makes the happy time in your life miserable and difficult."
 
5.0
cidneycheety22
"That said, it remains the most economical way to achieve the desired sound when the original CD Master. Typically, it is more expensive to get back in the Mixing to rebuild or repair parts of it before the final mix for download stereo. "
 
5.0
faceforwardartistry@gmail.com
"With the help of EAC, we completed four adoptions ( 2011, 2013,2015). They were great! Adoption is an extremely stressful and tedious process. There is nothing easy about it! There a tons of emotions that you go through in the process. It is vital to have a trusting and reliable agency representing you! My husband and I looked at so many options with agencies before our first adoption. It is an overwhelming decision! We chose EAC for their trusted and stable process. The staff make it as simple as possible and always take time to answer questions, provide information, or just listen! You will find that your agency representative will become a member of your family. In fact, you will speak to them more than you speak to some of your family! Karla is amazing! There were so many times that I called her stressing and asking the same question that I had asked her a thousand times! She never turned me away and always reassured me that everything was going to work! Our processes both Russia and Bulgaria were smooth and EAC was there every step of the way! I would recommend EAC to any family who is thinking of adopting! "
 
5.0
faceforwardartistry@gmail.com
"With the help of EAC, we completed four adoptions ( 2011, 2013, 2015). They were great! Adoption is an extremely stressful and tedious process. There is nothing easy about it! There a tons of emotions that you go through in the process. It is vital to have a trusting and reliable agency representing you! My husband and I looked at so many options with agencies before our first adoption. It is an overwhelming decision! We chose EAC for their trusted and stable process. The staff make it as simple as possible and always take time to answer questions, provide information, or just listen! You will find that your agency representative will become a member of your family. In fact, you will speak to them more than you speak to some of your family! Karla is amazing! There were so many times that I called her stressing and asking the same question that I had asked her a thousand times! She never turned me away and always reassured me that everything was going to work! Our processes with both Russia and Bulgaria were smooth and EAC was there every step of the way! Most Importantly....EAC gets your child home! I would recommend EAC to any family who is thinking of adopting! "
 
5.0
dmca702
"In October 2015 we adopted a seven week old baby girl who had been in The Cradle's care since birth. She was born with a possible medical condition that made finding a family for her difficult but the care she received while at The Cradle was top notch and we were overjoyed to welcome a beautiful, healthy and well adjusted daughter into our family. Our counselor was wonderful to work with and very communicative and helpful. She deftly navigated the interstate compact process and made sure things went as smoothly as possible. I appreciated that the birth mother was given a completely separate counselor to work with that had only her best interest in mind. The process was absolutely agonizing for her and I am so thankful she had someone she had been working with for months to lean on while going through the last parts of the placement process. We were all given a lot of tools before leaving for how to move forward with an open adoption and how best to serve our daughter as adoptive parents and as her biological parent. I'm not sure if we'll ever adopt again, but if we do, it will be through The Cradle. "
 
5.0
CLMommy
"We completed the adoption of our daughter from India through EAC in April of 2015. We encountered many bumps and frustrations on the road. We've come to expect the snags and hold-ups in International Adoption in general. Through every delay, every frustration, every heartache, EAC and specifically our caseworker, Karla was there for us. We were always given as much information as they had about each step of the process and each delay when it happened. We had some unforeseen things happen in our process and our caseworker went to bat for us! She advocated for us and our family to the best of her ability. It was such a comfort to know that we had chosen an agency that was willing to fight to bring us together as a family. Having a person in India with us to help guide us through the ins and outs of our pick-up trip was such a blessing! Our guide was so helpful and professional and great with our daughter! We also received calls and emails from EAC representatives while we were in India that helped get us through those tough first days of transition. We originally chose this agency because we had witnessed the incredible post-adoption support EAC gives to their families. We have friends who adopted two children through EAC at separate times and the agency has been an amazing support even almost a decade later! I can say now that we are home, we definitely made..."
Frank Adoption Center

Frank Adoption Center Hot

 
3.8 (5)
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Location

Street Address
2840 Plaza Place Suite 325
City
Raleigh
State
NC
Postal Code
27612
Country
US

Contact

E-Mail
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Main Phone Number
919-510-9135

User reviews

5 reviews

Rating 
 
3.8  (5)
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Rating 
 
1.0

Not so great

Frank Adoption Center of NC stole our money. They refused to refund all or part of our agency fee. They gave up and closed their Russian program even though other agency kept fighting for their clients. They then closed their doors. They did not provide the service we paid them for. We did not stop fighting, they did.

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Rating 
 
3.0

avg. experience

My feedback is becoming dated as I completed my adoption in 2006.
I found the overseas team to be more detailed, caring, and able than the home office of Frank in North Carolina.
If you want an agency to get the job done, then Frank is for you. Both the staff in NC and abroad handles the paperwork, setting up the court dates, the visas, etc. Frank is also a good agency if you want a large agency which works in many regions. This is especially good for folks who due to certain health concerns or other reasons, need to go to certain regions, avoid others.
I was somewhat unhappy with the local staff. When I was a client, there was a lot of turnover. I ended up having three caseworkers before we completed our adoption. At the time, there was also a Russian reaccreditation issue and a slowdown. At that time, Frank tried to open up various other programs in other Eastern European/Asian nations which border Russia. We were in a pilot program to adopt from Armenia. We were informed that the adoption would go through, it was a matter of when. After approx. 7 mo. of time, paperwork and money, we found out that Armenia wouldnt give us children to adopt. We had to redo the whole dossier. I felt Frank should have done their homework in terms of opening up in countries where the adoptions would be viable.
In general, I felt like the agency didn't like the IA doctor I was using. My IA doctor is very knowledgeable about the Russian adoption system, was Russian born, and Russian-trained. The agency tried to steer me towards a IA group in NY. I tried them once and wasn't too happy with them. I wanted to use my own impartial doctor. That was important to me.
Lastly, since we arrived home with our child, we have only heard from Frank once to see how we are doing. There were no other calls for feedback or anything. The only time we hear from them is when we have a post placement report due or if they want us to participate in a fundraiser.
Overseas, the team met us when they were supposed to, were easygoing, and knew how to get us to the right people and got us to our appointments on time. You could tell that they had been very experienced with the Russian adoption/court system.
In the end, Frank got the job done. We ended up with a smart, funny, delightful child. That was our main goal. The teams locally in NC and overseas got the job done. I just wish It could have been done more easily and with some more basic courtesy.

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Rating 
 
5.0

Frank Adoption in NC

Our two Russian children were both adopted using Frank in NC. Our experience from start to finish was flawless. All fees were exactly what Frank projected. Their staff in the United States and in Russian exceeded all of our expectations. Phone call and e-mails were promptly returned. Medical information that Frank in NC had about our children was openly provided at the time we were given referrals. Their ethics and honesty were beyond reproach. We have two beautiful and wonderful children!

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Rating 
 
5.0

Great experience with Frank

My wife and I completed our adoption in July, 2006 and I was very pleased with Frank. Our referral was everything we were promised and more. The Frank employees in Russia are wonderful people who truly care about the kids and the adoptive families. I would recommned Frank to my closest friends.

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Rating 
 
5.0

Good experience

We had a wonderful experience with this agency. The only caution I offer is to have all referrals reviewed by a good int'l adoption doctor. I have a feeling the agency tells people their referrals are "healthy" when they may not be.

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