Adoption Agency Ratings

We adopted domestically with them. Our experience was good, but not great. Mostly, the homestudy took a long time to be done compared to other places, and getting a copy of it was actually pretty hard. Communication was ok during/after placement, but the main issue was the last of communication during the wait - no idea if our profile was being shown, or how many situations actually fit our choices... no feedback on how long we could expect to wait considering our preferences... we basically didn't hear from the agency for months.
Another con is the lack of information/counseling for transracial adoptions, and the high fees (including a high upfront fee).
We did like the ethics of the agency though - good counseling for birthmothers, not letting them ask for huge living expenses, and being able to say upfront how much we were comfortable to pay - it's why we went with them in the first place, we didn't want to lose a lot of money if we ended up having a failed match.
So a good experience overall, although I would shop around more for another adoption.