PLEASE NOTE that all prior "good" ratings are from people who have not yet completed their adoptions. We, too, were "taken in" by this agency in the initial stages of our adoptive process. We were happy initially because we were ignorant of the truth!! Once we started having questions about our case, things turned ugly. Answers were vague and usually found to be not true. We accepted referral mid 2006 and got one initial and onlyone other medical updatein 6 months! Granted, our son is essentially healthy, but they said we would recieve monthly updates! We were told repeatedly that we were in PGN for months, when infact, our actual date of submission was 9 weeks later than she insisted we were submitted.
Our concerns were not taken seriously and we were belittled when we had questions. We were also prohibited from visiting for the past 6 months, although initially we were allowed to visit "any time". We hired Adoption-Supervisors (SJI) and found out about the lies we had been told about our case. Coincidentally, the day that we confronted her with the information we had uncovered about our case, she told us that she had "just found out" that her office in Guatemala was lying to her.
When we asked for a fee reduction for having to hire our own attorneys to get the staus of our case, we were told "your child didn't die, the birthmother hasn't changed her mind", so therefore no fee reduction!! No apologies either for the poor service, communiction or information. In fact, towards the end of our adoptive process by our agency that they would fabricate a story to delay our case further at the USE!! We are happy to have a beautiful son, but so glad we are done with a year long relationship with an agency that caused delays at every turn. I cannot understand how someone who has such poor people skills would be in this type of business. Hopefully not much longer!!I, too, have full documentation of all of my complaints and complaints that we have filed with JCICS, SC Attorney General's Office and USE in Guatemala.
STEER CLEAR of Adoption Partners. She applied to the Hague for accreditation under a different agency name "Los Estrellas".
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Reviews
PLEASE NOTE that all prior
PLEASE NOTE that all prior "good" ratings are from people who have not yet completed their adoptions. We, too, were "taken in" by this agency in the initial stages of our adoptive process. We were happy initially because we were ignorant of the truth!! Once we started having questions about our case, things turned ugly. Answers were vague and usually found to be not true. We accepted referral mid 2006 and got one initial and onlyone other medical updatein 6 months! Granted, our son is essentially healthy, but they said we would recieve monthly updates! We were told repeatedly that we were in PGN for months, when infact, our actual date of submission was 9 weeks later than she insisted we were submitted.
Our concerns were not taken seriously and we were belittled when we had questions. We were also prohibited from visiting for the past 6 months, although initially we were allowed to visit "any time". We hired Adoption-Supervisors (SJI) and found out about the lies we had been told about our case. Coincidentally, the day that we confronted her with the information we had uncovered about our case, she told us that she had "just found out" that her office in Guatemala was lying to her.
When we asked for a fee reduction for having to hire our own attorneys to get the staus of our case, we were told "your child didn't die, the birthmother hasn't changed her mind", so therefore no fee reduction!! No apologies either for the poor service, communiction or information. In fact, towards the end of our adoptive process by our agency that they would fabricate a story to delay our case further at the USE!! We are happy to have a beautiful son, but so glad we are done with a year long relationship with an agency that caused delays at every turn. I cannot understand how someone who has such poor people skills would be in this type of business. Hopefully not much longer!!I, too, have full documentation of all of my complaints and complaints that we have filed with JCICS, SC Attorney General's Office and USE in Guatemala.
STEER CLEAR of Adoption Partners. She applied to the Hague for accreditation under a different agency name "Los Estrellas".
Las Estrellas, Inc.
Las Estrellas, Inc. is the official name of this adoption agency. Adoption Partners is their "dba" ("doing business as") name.