A Field of Dreams Adoption Services
Agency staff seemed sincere
Agency staff seemed sincere in efforts to help, however their efforts fell short.
While they relayed information to us quickly when new details of our case were available, often times info was not available(agency used an adoption facilitator) during delays, and agency blamed this on facilitator and did little to get the info. themselves.
Agency provided us with outdated paperwork which was not always clearly labled, and we often had to re-do paperwork. We also wasted a lot of time and effort in obtaining other documentation because instructions by caseworker were unclear.
Fees were a fair price; however the fee schedule was outdated. Estimated fees originally listed by agency were approx. $12,000 less than what we actually spent. We were billed by agency for other fees that were never discussed, and never put in writing.
Emotional support by most staff was good during and after adoption; but the process was made more complicated & difficult to understand by the problems listed above.
1) Agency tried to
1) Agency tried to bait-and-switch us.
2) Agency tried to increase fees halfway through the process.
3) No communication as to delays.
4) Our in-country lawyer (Guatemala) went on vacation for weeks at a time and missed dates for PGN. This set us back MONTHS.
5) Our lawyer was then kicked out of PGN.
What more to say... AVOID THIS AGENCY! When we finally went to pick up our child, past age 1, we had some very candid conversations with the other attorneys and coordinators, they all encouraged us to have legal charges brought against the agency after our adoption was final so that they would not be able to continue this practice. If the attornies in Guatemala feel this way, what does this say?
Please do yourself a favor, look somewhere else!!
We used them