Abrazo Adoption Associates

Abrazo Adoption Associates

 
3.2 (22)
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City
San Antonio
State
TX
Country
US

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22 reviews

 
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2 stars
 
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Rating 
 
3.2  (22)
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Rating 
 
1.0

Homophobic and horrible

Would give 0 stars if I could. Refused to work with me and my husband because we "don't meet their definition of infertility." When I told the director we are gay and therefore incapable of making our own child she refused to budge. Their website says they are "people of faith." I would amend that to people of bigotry and backwardness. I pray they go out of business.

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Rating 
 
4.0

Community + Education

Some couples may be drawn to Abrazo because of their short wait time in relation to other agencies. I'll admit it was one of the first things that sparked our interest, but it shouldn't be the reason you look deeper into Abrazo. In my opinion, Abrazo excels in two key areas: supportive families who stick around to help each other, and the education that's provided to all hopeful adoptive parents about open adoption.

For those considering any agency, try to find a connection to a family who has used that agency to get a first-hand account of that family's experience. Let them tell you the pros and cons, and let that testimony help you determine whether or not the agency is the right fit for you. I would also recommend calling Abrazo and speaking with the staff to see if you click and feel you can build a rapport because receiving an agency's professional support throughout your journey is so important. Not everyone is a fit for Abrazo, and Abrazo isn't the right fit for everyone, but we have been blessed with two beautiful children and two amazing birth families by going through them and though we believe it was God's plan regardless of the agency we used, we are grateful for the expansion of our family and the friends we made along that journey.

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Rating 
 
1.0

No Bueno

We are not the type to harbor anger in our hearts and have no hard feelings towards this agency. We have successfully used Abrazo in the past. It wasn't until after becoming part of the family did our experience sour. On the surface, you will encounter smiles, wine and tears but lurking behind the surface is something else. In our experience, we found an exceptionally controlling Director. We could handle that. It was the lack of moral fiber and untruthfulness that causes us to rate this agency poorly.

These are trying and emotional times for adoptive families. There are many agencies with higher ratings that you should consider. Do your research. You will see there are many similar mentions that should stir some element of concern.
We do not have an axe to grind but can not in good faith say we would recommend Abrazo based on our total experience.

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Rating 
 
3.0

Abrazos

We are very confused.

We are trying to decide whether to go with Abrazos or go with another agency in Texas.

We have so far found the experience with Abrazos to be 'different' but they seem to know their stuff.

Any comments as are hoping to make a decision soon.

The main issue is the breakdown of their fees and the 'openness' that they push.

We are open and want a relationship but not one where we are with the birth family more than 2 or 3 times a year.

Thanks.

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Rating 
 
5.0

Just A Thought

When I first contacted Abrazo, I was VERY leery about what "openness" meant. My husband and I were not comfortable at all with giving intimate information about ourselves to a complete stranger. After speaking with some of the employees at Abrazo, we agreed to learn more about the open adoption process and tried to keep an open mind. I have to say that we grew so much through their orientation weekend, and the extra reading that we did ourselves. I think the biggest factor was actually hearing from some mothers who had placed. We eventually got to a place where we did feel more comfortable with openness and it ended up being the best decision we ever made, because we still have wonderful contact with our son's mother to this day! Whatever your preferences are, you have to find an agency that you are comfortable working with, and I think the agency has to know they can expect the same from their adoptive parents. I'm deeply sorry if you felt offended by how you were greeted, but maybe it was best that you were both honest about your expectations from the beginning?

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Rating 
 
1.0

Why do we have to give a star- o stars

This agency is a nightmare!!!! STAY FAR AWAY FROM THEM!!!

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Rating 
 
5.0

Eye-Opener

My husband and I decided to look into adoption after years of trying to become pregnant. We honestly didn't know what to expect, and after looking at several agencies we picked Abrazo because of their specialty in working with couples with infertility. This agency really taught us a lot about open adoption, and encouraged us to continue learning while we waited to be matched. The staff was always more than supportive if we had questions or felt confused about anything (which happened a lot as we learned more!). The wait was the hardest part, but it was all worth it once we were matched with a wonderful young lady. The experience we had with this special woman was so tremendous, especially when our son was placed with us. Because of Abrazo, we learned how to have a relationship with our son's mother that is still going strong today. This agency really expects you to be open and work with them, it isin't the right agency for everyone, but for those who put in the work the reward is priceless.

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Rating 
 
1.0

Don't call in to ask questions

I have to say I had high expectations of this agency reading reviews, however, when I called in wanting to ask some questions I was met with total rudeness. You can just tell if someone doesn't want to be bothered....that is how I felt. I have learned to trust a gut feeling and mine is not good in regards to this agency. As stated, not every agency is for everyone. I prefer to spend my money with one that I do get a warm fuzzy feeling from!! I also feel they would benefit in looking for some friendly people instead of spending so much time monitoring what is being said about them on here. I noticed how quick they are to be appauled at what is said about them. Get over it that is what this is for- for our reviews to give our opinions. And- teach your phone reps to say goodbye at the end of a conversation before hanging up on the person!!!

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Rating 
 
5.0

The grass is always greener, right?

I never thought I would be in a position to place a child for adoption, and I am betting many of you never thought you would need to adopt, but life happens and for whatever reason we find ourselves needing to place/adopt a child and we need someone to help us in that process. I have been down the road, TWICE. Go ahead, make a snap judgement, I am used to it. BUT before you write me off, hear me out. I have politely read the other comments here, and I do not choose to know or act like I am judge jury or executioner here, so please take a moment and consider having the same polite and open mind.

My first expirience was with an agency in Dallas, and for a very short time, I thought it was great... that is until I began to feel like I was only needed for the child I was carrying, and should be seen and not heard. The could I picked went from wanting a very open adoption to semi-open and once they had my sweet baby girl in their arms, they closed it down... and the agency just let it happen, even though I had been promised ao much more. I was not ever semi-pregnant, but semi-open would have been an easier pill to swallow than just shutting me out, but no one spoke to ME. Adoption Access simply said that was what "the family" wanted.... UH, HELLO! I AM FAMILY! I gave BIRTH to that child, and my preferences should matter! And, even with the anger and pain that caused, I still would never "take my baby back" because I made a commitment. I will however be there THE DAY she turns 18, with copies of every letter and attempt to reach out that I made... then it will be my daughter's wants that will determine where it goes. I pray she never hates her parents for choosing to shut me out, but I do think that the decision to should be addressed within their family, and I hope we can all be friends after that. After all, I only wanted that as I handed over a sweet faced, auburn haired bundle to two loving caring parents who had pretended to be my friend up until that moment, and very quickly broke a very fragile heart with their choice to shut me out.

Fast forward a few years, and me... I refer to myself as "fertile Myrtle" here, because I was... this is where I found myself pregnant after a very violent rape. My faith worked on me with this pregnancy and I finally decided that yes adoption was the only solution for me, and I had to find an agency because I was NOT going back to Access. After calling/meeting with several agencies, I called Abrazo in San Antonio. I spoke with a few different people on several different calls and decided their passion for openness is exactly what I needed. I did find that they could be extremely frank about what their policy was, and I did have a few conversations with Elizabeth where her concern for me outweighed her ability to 'hear' what I was saying. However, her ears did open and we have been friends for years, and she has even offered to help with the first adoption roadblocks on several occassions.

I was met in Dallas to go over my packet by a very sweet lady who was my contact for a very short time (she left the agency soon after our meeting), and I was given another very nice contact, Katherine, who spent many hours helping me find the right family for my son. I picked a family out the first 10 profiles and half dozen calls, spoke with them on the phone several times a day, they lived near me and even began coordinating a visit where they could attend my sonogram with me as we all completed paperwork and shuffled things back and forth with Abrazo. Then the bottom fell out, that family decided I wasn't a good fit for them when reality set in that it was a rape. I crumbled! Abrazo picked me up, helped me put my heart back together and got me another stack of profiles.

I picked again after several calls, I was reassured that the families ALL KNEW that it was a rape. This family did not live near me, they did want to visit and we talked each day as papers were filled out and full information s

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Rating 
 
5.0

Cathy88, Abrazo's strength

Cathy88,

Abrazo's strength is uniting families through open adoption on behalf of the baby/child they both love.

Their adoptions are not based only on adopting family's wishes, sorry you felt this to be an arrogant response to your desires.

Open adoption requires balance... and starts with mutual respect and compassion for the first parents of any child placed.

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