PLEASE pay attention to the bad reviews. They are exactly how our family feels about this agency. There is a review that states "Dr. Albers is infamously cold" that statement is beyond true. There is no way anyone as unprofessional as Dr. Albers could have a child's best interest at heart. No compassion. Horribly disrespectful. Stay away from this agency. Keep in mind that good reviews can be written by anyone, even the agency... these bad reviews on the other hand, do not lie.
Our family is living in Malawi and we needed to find an agency that would be able to send a social worker to us to do our home study. We began communicating with Adopt Abroad and discovered that our social worker had already planned a trip to Africa and was willing to include a stop to Malawi for our home study. It was such a blessing that our whole family didn't have to travel back to the States just to complete a home study. We absolutely love our social worker, who is so friendly and personable. We were able to complete the home study while living here in Malawi, and Adopt Abroad helped to guide us through the whole process and get our paperwork sent in through the proper channels. Our social worker has always been prompt to respond to our many questions as we've had to navigate two country systems. We are thankful Adopt Abroad is working for us as we continue to move forward to finalize our adoption.
Adopt Abroad did an amazing job with our first homestudy. They were very helpful in what could be a very confusing time. They did such a good job we have come back to them for our second adoption. They were very prompt on completing the home study process, never lost a paper, etc. Thank you Adopt Abroad for helping us!
This company does no research on the children they match you with and the whole process is unethical. You can tell they didn't care about our child and that they only cared about getting money. please stay far away from adopt abroad
We used Adopt Abroad for our home study. We live in Pennsylvania and had already picked an out of state adoption agency for an international adoption. We were told that our adoption agency has worked with Adopt Abroad for home studies numerous times. We have been very happy with everything Adopt Abroad has done to help us out. We worked with Susan, who was amazing! She was extremely kind and explained everything we needed to know. She worked in a timely manner (which was fast, because we did everything on our end very fast so that we could move forward and bring our child home as soon as possible). She worked really well with our adoption agency to finalize the home study properly. Everyone who I have met in the office is so helpful and wonderful to work with.
Would not recommend
There are no words to express the lack of competence, integrity and compassion that this business has. And that is what this is. A business. Trust your gut. Dr Albers is infamously cold and will not respond to any concerns or red flags. Go with an agency that is well trusted and established in their reviews. It's all about the money, folks. Adoption is hard and when your agency makes it harder and is patronizing at the same time, it's no fun for anyone.
My wife and I are both American and living overseas on assignments for the same US company. Adoption was the only way that we would be able to start our family so we reached out to AAI to start the process. We wanted to adopt from Pakistan as this is where we were living/working and were told up front that it would be very very tough but that they would support us throughout the process. They managed to find a social worker through AAI that was stationed in Dubai as a result of her husbands work and she actually agreed to come to Pakistan to conduct the study. She stayed with us the weekend and was absolutely fantastic. Not only did she agree to come to Pakistan (a place many Americans would never dream of going) but she was extremely helpful, responsive and engaging - her name was Stephanie and she was a blessing. I felt we overburdened her with questions far beyond what her role in the process was but it didnt matter, she was so accommodating and helpful. Dr. Carol Albers was equally helpful - as we went through this process we knew it would be tough and my wife and I are very demanding corporate executives but Carol handled everything gracefully. She created a contract specific to Pakistan highlighting the risk, terms, etc and it was very fair. She guided us through the process and responded to all of our countless questions and requests within reasonable time and with direct to the point responses, something really needed for such a complicated process.
We now have a beautiful 7 month old daughter as a result of the entire team from Adopt Abroad. I will say that even the US Embassy said it would be tough to adopt in Pakistan but AAI stuck with us and supported us throughout the entire process; through the ups and downs and hurdles, we worked through it together. Risks are inherent during adoption and there can be challenges that stir emotions but AAI was very direct in highlighting this which is vital in such scenarios. I cannot say enough about their professionalism and what they've done to help my wife and I start our family. God Bless them.
Grateful for this agency
As ex-pat Americans living overseas, I am so very grateful for all Dr. Albers and her staff have done for us. Although it was a long process (no fault of the agency, just the way international adoption sometimes works), we have now successfully adopted three amazing children. Dr. Albers never gave up on us, and stayed with us through all the ups and downs of our adoption. She is also completely committed to ethical and transparent adoptions. As they are a small agency, communication could be a bit slow at times, but whenever we needed to know or do something, that was always forthcoming in a timely manner. I agree with the review that Adopt Abroad is best suited for self-motivated people willing to do some of their own research, but if you are that sort of person, I would recommend this agency without hesitation or reservation.
We adopted our wonderful daughter through Adopt Abroad and have had her home for more than a year. There are parts of the process that felt disjointed, but I chalk it up to not going into a regular international program but a special home finding program. The staff was as responsive and helpful as they could be, but often, no one had answers for what was happening in the process. (not our fault or Adopt Abroad, just confusion). Our in country escort was amazingly helpful and we would not have survived without them. We have worked with a few agencies in different parts of the process. I believe adopt abroad is best suited for self-motivated people who are also willing to do some research. Our experience with some other agencies is that certain "parts" of the adoption were a bit more "laid out" and simplified. Again, I cannot say whether that is due to the specific type of adoption we pursued or if it's like that will all programs within the agency. Overall, we would recommend this agency as they are used to working with families overseas. Whenever we got information or needed to turn something in, they were very responsive. *Note* reading some of the other reviews, I can see how some people's demeanor comes across as brash. For us, it was never a problem. In fact, I preferred "to the point" vs dancing around politely. Our adoption worked out very well, so I might feel differently if we had a different ending to our journey.
Adoptions are complicated. Adopting as an American family overseas is even more complicated. Adopt Abroad was a very good agency to go with. When you enter into the adoption process with reasonable expectations and clear communication on what you need from them they will work to help you reach your goals. Our adoption became a bit outside of their normal scope but they were very accommodating to help us finish the adoption process. A special thanks to Susan Weenink who, on a few occasions, had to work on tasks with a very short turnaround time. She was very pleasant through the process.