Adoption Star Inc

Adoption Star Inc

 
3.3 (23)
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Location

Street Address
47 Plaza Dr
City
Buffalo
State
NY
Postal Code
14221
Country
US

Contact

Main Phone Number
716-639-3900

User reviews

23 reviews

 
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Rating 
 
3.3  (23)
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Rating 
 
1.0

After almost 2 years with a open grid, not one single profiling opportunity

There is very little good that I have to say about this company. We've been working with them for more than two years. Not once have we been contacted just to check up on us. Not once have we had a profiling opportunity. Not once.

We have spoken to supervisors who told us that they can't explain why we have never had a lead. We're promised opportunities that just never come, and check up calls that are never made. It's heartbreaking that we put our time and trust in this agency that has literally done nothing for us.

My suggestion - find another agency.

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Rating 
 
2.0

disappointing

Unfortunately, Agency has been a disappointment. They seem to devote a lot of resources to marketing and can be found everywhere and not sure that they spend enough connecting with hospitals and others where they can be more connected to helping current clients find their forever family. The head folks have their heart in the right place clearly, but the results have been less than stellar. There are too many parents waiting YEARS (not clear why) and who ultimately give up. Too little in-state opportunities and more with their out-of-state partners (who cost far more). Again, not clear why. Perhaps they will improve, but disappointment.

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Rating 
 
1.0

Terrible agency

If there was a "0" option to choose in rating I would choose it as AFTER taking my $450 registration fee they contacted me and said they would not be working with me since I was a single parent and not married however during the orientation they went on and on about how they represent all - apparently a scam to get your $.

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Rating 
 
2.0

Didn't get the right vibe

Called to talk to a few agencies months ago and the folks here weren't as responsive as other agencies

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Rating 
 
5.0

So happy to have stumbled on this site...

My partner and I couldn't be happier. Wish I could post a photo of our daughter. Our dreams came true because of this organization. IMPRESSED is the word that comes to mind! Check out their awesome website: http://www.adoptionstar.com

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Rating 
 
5.0

Love this Agency

We had a wonderful experience at Adoption STAR and our wait time was longer than their average. I was surprised at some of the negative reviews especially as it had to do with communication of fees and placement times. They seemed the most transparent. They willingly give out their yearly statistics on placement and every piece of paper and telephone correspondence had fees included (we were given a breakdown of all fees with every profiling opportunity). There is ample education and the social workers seem invested in good outcomes for everyone involved for the child, birth parents and adoptive parents.

I was sad when I had to renew too and I took the time to go out and research other agencies and other possible options, we went back to STAR. In the midst of the wait it's hard to be positive about any agency. I think it's only after placement or placement with another agency/lawyer that an individual can come back to this question more objectively. I know I would write a different review in the midst of my wait then I would now and I know the one I wrote in the midst of my wait would not accurately reflect my review of an agency. It's something to keep in mind.

One of my favorite aspects of STAR is the post placement support. So many adoptions are open now but there isn't a lot of support to get this relationship started. Our son is one now and he's going to grow up knowing the agency that helped us adopt him.

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Rating 
 
5.0

Thank you, thank you, thank you

I am so glad I found this site. I always wanted the opportunity to publicly say thank you though thank you is not enough. I thought I would never be a parent and today I am because of two terrific birth parents and one amazing adoption agency. I do not reside in Western New York where the main office is, and it didn't matter, I received one-to-one service as if I was their most important client. I did have tears along the way as disappointments are bound to happen in adoption but never could I have imagined that an adoption agency would be so gentle and compassionate. Thank you to all the family advocates there as I think I have talked to all of them one time or another. Thank you to the founder Ms. Fried who saw the vision to create this agency.

Terriann

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Rating 
 
5.0

Jacqueline is home!

you know i wasn't going to adopt. when my wife brought the topic up i was just one of those classic guys you see in the movies. i guess i just wanted my own kid, who looked like me. pretty funny since i am a goofy looking guy. anyway, it took just the first class at this awesome agency to make me realize i was not alone. it took just two classes for me to realize i really wanted to be a dad. it took just three classes for me to realize that i was scared and had a lot to learn. it took just four classes for me to realize we can do this. we were meant to go on this ride. by the last class i was sad the classes were over. my wife was a nervous wreck and called the agency a bit more than i think she should have but we both found patient and supportive staff at the other end. zack is this great person who answers the phone and seems always so happy to hear from you. anyway, just last month jacqueline came home. it took just one moment for me to fall in love with my new daughter. thank you adoption star for letting me be me and sharing my fears with you and for you not throwing me out the door. thank you for making my wife a mom and me a dad. if there is anything i can do to support another husband who is not sure what he is doing, don't hesitate to call on me.

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Rating 
 
1.0

Star did not help me at All

We were completely disappointed in the process with Star and their unexpected fees. The most helpful thing was their yahoo group where I could see that other people working with them became angry as well. We waited months with no calls, despite very open grids. Excuses were always made. I am glad some people like them so much and can afford lots of unexpected expenses, but for the rest there are fortunately other options.

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Rating 
 
5.0

Adoption STAR Rocks!

My husband and I live in Buffalo NY and there is no other agency locally or nationally we would recommend (and we did our homework.) We adopted in just shy of 11 months and couldn't be happier with our family, with our experiences adoption and with this agency.

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