Children's House International
Wonderful experience - highly recommended
My husband and I were expats living in South Asia when we began our international adoption journey with CHI. After interviewing several agencies, we found CHI was the most up front with honest information about their programs, and were the most prompt in returning our emails. They did not try to hide any information, rather they gave us all the information we needed to make the best decision for our family. The other agencies were not so honest or forthcoming with information, or they took two weeks to respond to a simple inquiry!
During the application process, our case manager answered questions emails within twenty-four hours, even the weekends she was getting married and moving into a new house! She was very dedicated. Because of where we were living abroad, we used another agency for our home study who had a social worker in country already. This was the biggest mistake of our entire adoption, but not CHI's fault.
Overall, CHI is a team who understands what adoptive parents need - lots of honest information in a timely and professional manner, with a caring spirit. Here you will find a team committed to you and your adoption, the whole way through.
They are wonderful!
We are completing our 2nd adoption with Children's House International and wouldn't use anyone else. We love CHI! Everyone is professional, knowledgeable, helpful, and caring. They go above and beyond. They are quick to respond to questions, and thorough in their preparation of the adopting family. They are committed to the family and child from the beginning until even the transition of the child to home. It's not just papers and faces... they truly CARE!
Super Team CHI
Our experience with CHI has been wonderful. We are currently stationed in Germany and our adoption has been possible while living abroad because of CHI's extensive knowledge and experience in this area. Their ability to help families adopt while living abroad is unmatched.
They are caring and quick to respond to any question or need. They truly support you in all areas of your adoption- not just the paperwork process, but the emotional process as well.
Last November, I got to participate in one of their camps. It was a truly priceless experience. The CHI team is completely dedicated to finding these children families; they truly care about each child and work tirelessly to bring them home.
Throughout the past year, the SUPER TEAM at CHI has truly become like a second family to us. I am just honored and humbled to be part of CHI's family.
Thank you CHI!
We have adopted with 6 agencies - CHI is the best by far.
We have adopted 9 children and are in the process of adopting 2 more. Due to circumstances with the child we wanted to adopt being listed with another agency, we could not use CHI again. We were amazed at the level of involvement and quick responses from CHI but thought that it may have been just because China was a different country than all of our other adoptions. We are now adopting again from China but the contrasts with CHI just emphasizes what an amazing agency it is. I have read the older reviews and am surprised - but anyone who has been involved in adoptions long term knows that it very much depends on who is directing the agency at the time. Reviews made in 2008 should be carefully weighed with the knowledge of who was in directing the agency then and who is now. The team we worked with in 2014/2015 are very personable, but also very professional. They know the "ins and outs" of adopting from China thoroughly. They care very deeply about the children and families. There is a great deal of emphasis on the families knowing what to expect and what to prepare for. We had our questions answered promptly (even on weekends!) and thoroughly. As a very experienced adoptive family, we cannot recommend them highly enough.
Couldn't be happier with CHI!
We recently completed an adoption through CHI, and everything was flawless. They truly go above and beyond and care deeply about their families and the children they place. Emails and calls were always answered promptly and professionally -- sometimes even late at night or on weekends and holidays. Definitely a top-notch agency, and we would not hesitate to use them again!
CHI is WONDERFUL!
Children's House International is a wonderful agency! We are in the process of our second adoption with them, and we couldn't be any happier. Their staff is professional, and all of them have huge hearts for finding children loving homes! Everyone is always very prompt to respond to voicemails and emails, and on several occasions, we have gotten calls outside of normal business hours and on weekends from them. We love CHI!
Love, Love , Love Children's House International!
We have used CHI for two different adoptions, from two different countries. Both times, they went above and beyond to help us bring our children home. Adoption is long, hard and frustrating at times. Our reps at CHI did everything they could to bring our children home as quickly as possible. They were honest and up front from the beginning regarding time lines, fees and our children. Along the way, we felt like our agency reps had become a part of our family. By the end of our adoptions, CHI was as excited as we were to have our children on their way home! One of the best parts of using CHI as our agency is they truly just love these kids they represent and want each and every kid to find their family. If we ever adopt again, we will absolutely use CHI! During the ups and downs of the adoption process, there is no other agency I would consider having by our side!
Children's House International - no stars
I gave one star because stars are required for a "rating," If there were a negative range of stars, CHI would get negative 5 stars (5 being the worst). Nothing like getting lured in with kindness until they can't produce AFTER they take your money. Good luck.
We are currently using CHI. They have been awesome thus far. They are available on week nights and weekends which I love. They really care about their kiddos and clients. We hope to reuse them for a second adoption soon!!
Everyone at CHI has been so kind. They really care about their kids. They are available at night and weekends. I highly recommend them. I hope to use them again for a second adoption.
Great ethics, excellent support
We completed our adoption from India with CHI in 2013. Adoption ethics are very important to us, and we did a lot of research into different agencies and their practices and spoke to families who had used those agencies as well as searching forums and archives. We had previous adoption experience that was also great, but our experience with CHI was excellent, far above what we expected. Emails answered any time of day or night, case managers getting up in the middle of the night to check for news on court dates, very respectful of the Indian culture and not blazing in doing everything "the American way," yet also actively advocating for cases to move forward when appropriate. Our process was smooth (unexpectedly so) and we feel the CHI staff are friends as well as professionals. We now have a beautiful well-adjusted child and CHI helped us a lot in the post-adoption phase as well with support and advice. Highly, highly, highly recommend them.
Used CHI twice!
One could not find better advocates for waiting children. They genuinely care for each and every one individually. I have two children adopted through CHI (one in 2005 and one in 2014) and am happy to recommend them.
Children House International Is fabulous
I'm right at the part where I'm hoping that a file I have (of a little one) works out, so i'm potentially close to the part where I head to China and pick up my future child! It's been a whirlwind and I'm still in it but I can't tell you how supported I have felt through it all thus far. Emails and call are always answered promptly, anxieties are addressed and nurtured and the staff (Nina and Alex are who I mostly deal with) are the best out there!! As much as my fingers are crossed for this little child to be a match. if it's not, I know they will work hard to keep searching the perfect little one of me. I highly recommend CHI.
2 China Adoptions from Children's House
We have had two smooth adoptions from China from Children's House International, in 2013, and again Jan 2016 - both children over 5. Ethics and transparency have been extremely high. I had a lot of questions about other parent reports of poor treatment in the orphanage of the second adoption, and they were very open and honest with me, which helped prepare us. Process was pretty good in 2013, but is much improved now under Nina's leadership of the program. I also like that they advocate not just for the youngest and "healthiest" kids, but also take on the older kids and more difficult to place needs. They are also innovating to support kids better such as with the "in China" hosting (where families travel not the kids). We would certainly work with them again.
Consistent Quality and Caring
I *love* CHI! I brought my daughter home from China with CHI in 2005, and my son in 2015. CHI is very professional, detailed, and organized. They are very wiling to answer questions and go that extra mile for you. They are supportive before, during, and after the adoptions. They really care about your family and your child. I also very much appreciate that CHI clearly lay out your costs and there are no hidden fees. They make everything clear, and no nasty surprises. I can't say enough good things about CHI! :)