Christian Adoption Services Inc

Christian Adoption Services Inc

 
3.0 (35)
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Location

Street Address
624 Matthews Mint Hill R
City
Matthews
State
NC
Postal Code
28105
Country
US

Contact

Main Phone Number
704-847-0038

User reviews

35 reviews

 
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4 stars
 
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(16)
Rating 
 
3.0  (35)
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Rating 
 
5.0

Very responsive and personal

We are currently working with CAS and have had a great experience. From the beginning, the agency has been very responsive to our phone calls and emails. They have answered all of our questions in a timely manner or called us back when they had the answers for us. We had looked into a couple of other agencies but did not get quick replies to phone calls or emails and wanted to work with people who were quick to reply!

I have been at the office on multiple occasions and every time a phone rings, it is answered. Even when talking to Doris, she would stop to answer her phone in case it was a social worker or expectant mother who needed to talk to her. She spends the time to get to know families who are hoping to adopt so that she can help "the girls" pick families who match their desires of people who they are choosing to parent their child.

I would recommend talking with this agency and getting to know them, not just trusting what you read in a few reviews online. We decided to work with CAS because we knew of many families in our area who had previously or were currently working with them. We have loved the personal care we have received!

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Rating 
 
1.0

Attention birth mother thinking about this agency

If you are thinking about giving this agency a try, please go elsewhere. I gave my son up 10 years ago under the condition of it being an open adoption. Adoptive parents no longer wish to have me a part of the child's life, called agency for support spoke with Doris and felt very surprised that she was not biased for taking sides. She didn't help me at all and stayed there is nothing that she can do. All I could respond in were tears and tell her that she knows that she is doing wrong & if she had a conscience that she won't be able to sleep at night. Totally took adopted parents side, why-not sure? Maybe the $ since that's how they would make their agency run. So birth mother if you want a reputable adoption agency don't go here. Feel free to contact me for any specific questions or details if unsure. I will answer honestly & as accurately as possible. But I literally poured my heart out to Doris and she had no understanding nor emotion to what I was saying or how I was feeling.

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Rating 
 
3.0

Not a positive experience

If anyone notices all positive comments are left from adoptive parents not birth mothers. My experience started off great but after everything has been finalized I as a birth mother have been completely disregarded as if all they wanted was my child NO therapy or counseling has been offered and all contact with the agency has been lost. If you are thinking adoption as a birth mother and are looking for any sort of emotional support look elsewhere

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Rating 
 
5.0

An Agency with Integrity

Our family has adopted FOUR separate times through CAS and we have nothing but praise for this agency!
They are personable, easy to reach by phone or email and they shoot straight - no false promises! There is a low turnover at the agency so many of the same staff members who walked us through our first adoption are there to cheer us on as we welcome our fourth adopted child home. Their fees are lower than many agencies we investigated and they have a good working relationship with the foreign country from which we adopt.
I can't help but wonder if the few negative reviews here (all posted around the same time) are from one disillusioned client? There's no way to know for sure but it is my hope and prayer that three year old negative comments that seem suspiciously close together will not dissuade any family from using CAS. We can not recommend them highly enough.

Sincerely,
Nikki
Mom to Many

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Rating 
 
5.0

An Agency with Integrity

Our family has adopted FOUR separate times through CAS and we have nothing but praise for this agency!
They are personable, easy to reach by phone or email and they shoot straight - no false promises! There is a low turnover at the agency so many of the same staff members who walked us through our first adoption are there to cheer us on as we welcome our fourth adopted child home. Their fees are lower than many agencies we investigated and they have a good working relationship with the foreign country from which we adopt.
I can't help but wonder if the few negative reviews here (all posted around the same time) are from one disillusioned client? There's no way to know for sure but it is my hope and prayer that three year old negative comments that seem suspiciously close together will not dissuade any family from using CAS. We can not recommend them highly enough.

Sincerely,
Nikki
Mom to Many

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Rating 
 
2.0

Different Process

I was wondering if there are other applicants who were asked to provide addresses from the age of 18. This was my experience with CAS. Also, a testimony on paper with my relationship with Christ was also required. I think the process was different and unusual.

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Rating 
 
5.0

great experience

Just would like to give my two cents worth. This agency is wonderful and Christian in every way. They helped to answer our prayer to have a child and gave us the education needed to promote a healthy adoption for our son. We could not be more pleased with our dealings with them,. We will forever be grateful to this agency and dedicated staff. We are thankful too for their ministry to the birth families.

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Rating 
 
5.0

Not a Paid Employee

This is in response to Adoptee's post Thu, 07/24/2008 - 12:45pm and also to the negative poster.

Adoptee, you say that you have noticed that all the positive stories are being posted by one person. I'm not sure how you can make that type of assessment when all the positive comments I've seen have been posted at random times, dates, and spread out over several months. But, almost half the negative comments on here were posted during a 1 to 2 hour timeframe on 6/18/2008 and all anonymous....I think 6 out of all 13 negative comments were posted within that window. I find that highly suspicious, but you make no comment of that nor the hateful posts from someone using the account name of "jim the snake" or "doris the turtle".

As I sit here and read these negative posts, it's apparent that the person writing these negative comments could be a current or former disgruntled employee. I say that because neither I nor any regular adoptive parent would ever use abbreviations like "bm" for birth mother or "sw" for social workers. I had to read the posts a few times before I understood what the abbreviations were in reference to. These abbreviations would be used by someone that works in the adoption field. Also, it seems like the poster knows details about a lot of different cases which confirms my suspicion.

I think you're cover is now blown and I hope the agency sees this post and has an investigation to find out who you really are! I will certainly share my thoughts with them. What you are doing is very unprofessional, unethical and not the attitude of a Christian. You are not helping anyone with your negative posts and are playing with the lives of prospective adoptive parents and these helpless children who need to be placed in a good, loving Christian home. As I sit here and read these negative posts I am thinking to myself, if I saw negative comments like these several years ago when I was researching adoption agencies, I may have been scared away from using this agency and I would not have the two beautiful children I have today. We are so perfectly matched for each other that I can only believe that it was God's plan to place them with us and I can't imagine raising anyone else over these past few years. I am not here to judge anyone, only God can do that. I just hope and pray that this person looks deep inside themselves and realize how their personal vendetta will affect the lives of many innocent children and couples that cannot have children of their own. This is what I find very sad and disturbing and I hope everyone reading the review prays for this person.

I only became aware of this site when a colleague told me that they came across this site and saw the negative comments. Which person from CAS is posting all the glowing reports you ask? It's plain and simple...it's not a CAS employee but it's all the adoptive families that have used CAS and are shocked at the negative comments being posted. I am not a paid employee of CAS, but have been a two-time adoption client of CAS and have had nothing but positive experiences through my two adoptions. If and when I plan to have my third adoption, it will no doubt be through this agency. I regularly attend their annual family day picnics, their annual Christmas Parties, and one of the adoption support group's annual pool parties. I get the opportunity to interact with a lot of adoptive parents like myself as well as prospective adoptive parents that attend these events and I have not heard one single complaint from anyone with regards to CAS. These folks have had nothing but good things to say about Jim, Doris and the agency. If this agency is as bad as you claim, then there wouldn't have been anywhere near the 200 people that showed up to this year's family day picnic.

I am not saying that it's impossible for people to have negative experiences with this agency or any other agency and I'm sure there may have been. Any great company, firm

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Rating 
 
5.0

I'm sorry

I am so sorry they treated you like that. It seems many familes have had to deal with such disrespect and cruelness. I hope that you have peace and that you are able to put this behind you, though, no doubt you are scarred from this. May you and your special family be blessed!

Anyone reading this, please research CAS before you proceed! I woud hate to see more stories like this.....

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Rating 
 
1.0

AVOID THEM

Call CAS and ask them about the fialed adoption and what they tell the birthfamilies as well. Yes, you will get a baby, but we warned, at what cost do you want to aquire a child?

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