We used Adoption Associates to adopt our daughter and have nothing but great things to say about them. The birth-mom support program, birth-mom caseworker for the Lansing office is phenomenal. Since we live in Grand Rapids we had to use a caseworker from their office to do all of our homestudy evaluations etc and she was less then stellar. She only worked part-time was very non-responsive. I had to follow up with her often about things she would say she would get back to me about. She is no longer employed by them, but I would still highly suggest using their agency. That small inconvenience was totally worth the 200 other things they did so well. Would highly suggest them over many other agencies.