As adoptive parents we will never be able to fully put into words what a blessing Nightlight Christian Adoptions has been to our family. The beautiful gift that adoption is indescribable. Nightlight Christian Adoptions is an OUTSTANDING agency. We worked with the Hillsboro, MO office staff and we can not say enough about the loving kind staff that works at this office. Honestly, we hold them in our hearts like we do dear friends or family. They are kind, thoughtful, prepared, and thorough. Our experience with adopting our son was beautiful. There are not enough words to compliment the staff. I have never met a more wonderful group of people. We highly recommend this agency. Our family would urge anyone who reads this to give/donate as much a possible to this not-for-profit agency. Please help support the good work that they do. It's hard to see some of the negative reviews and understand where those reviewers opinions are coming from. All we can share with you is our experience and it was nothing but positive.
Best Adoption Agency
We used Nightlight Christian Adoptions for both of our adoptions and we are so thankful that we did. They are by far the best adoption agency. We were blessed enough to have Kate handle both of our adoptions and she is like family to us. We are so thankful for an agency that honors God, values life, and respects families. Thank you Nightlight for all that you are doing to build families and give children a permanent, loving home.
One Less Orphan
We adopted from Haiti last year and we couldn't speak more highly of Nightlight. The process is long...it takes about 3 years. But we know we would never have brought home our two boys if it had not been for Nightlight. They are so dedicated to the creche and all the kids there...even the ones who aren't getting adopted. They gave us a scholarship and were always available to answer our questions.
Very poor at communication and slow to reply. Many months went by with no communication at all. We had to chase our own paperwork and work hard on our case behind the scenes to complete our adoption. When we pointed out issues or asked questions we were shamed with Bible verses. At one point, we realized we had over paid and it took Nightlight 6 months to find the mistake and send us a refund. We are an experienced adoptive family and this was our third International adoption. We would never recommend Nightlight to anyone.
Terrible experience and the worse customer service
We had a terrible experience with Nightlight Christian Adoption, and we met many families along the journey who were equally as disgusted with this agency. If I had the option, I would have preferred not giving them even one star. Emails went ignored and unanswered for months. Any concerns brought to the attention of the agency were never addressed or followed up on. Children were dying at the orphanage (including the child we were to adopt) and we were emailed notification of her death. They later did apologize for this method of notification but the insensitivity continued. When more children died at the creche and we were understandably concerned about our newly matched children, we received an email in which our faith was questioned. One family was emailed a response saying "I am tired of answering the same question again and again." Imagine waiting years for your child and receiving no regular updates and then you hear this? We contacted the CEO expressing concerns about the lack of communication with families and to share our concern about the repeated deaths at the creche and expressed our concerns about our children following our previous matches death. It was a scary and very emotional time for us and he responded in bold red letters by inserting bullet points into the text of my email. He never followed up with us after that. Many families wanted to contact the board of directors, none of the emails of the board were listed on Nightlight's website. Nightlight has in their mission statement, "We are committed to carrying out our mission in a way that will bring glory and honor to our Lord and Savior, Jesus Christ." As a Christian, I am disheartened by how they conduct their business, i have never experienced an agency with such lack of empathy and compassion. I do not see how their responses and care of the families who they serve brings honor to Jesus Christ. There are so many adoption agencies out their, do your research and don't use Nightlight. We adopted a child previously and had a wonderful experience with our first agency.
Company seems to be not trustworthy, certainly had a questionable experience. Pulled out of program during the initiation process, at which point we had paid 2,000$ out of pocket. At this time Nightlight refused to refund any of our fees paid. I would have been completely understanding of not receiving a refund if Nightlight would have been able to justify spending more than two hours on my project. They were not able to. I’m quite certain this is not a good trait for non-profit, tax-exempt and supposed Christian organization.
Dream Come True
Nightlight Christian Adoptions made our dream come true! We adopted embryos through the snowflake program, and we were amazed how much the process honored both sets of parents. We were reluctant to work just with a clinic, because we didn't want everything to be totally anonymous. We at least wanted to know who the donor family was. But through the education and home study process we came to see that this relationship could be so much more. The snowflake staff always got right back to us, and the matching process only took about a month. They arranged the shipping of the embryos, the labs, contracts and everything. I wish our doctor had told us about this option earlier on in the IVF process. It's like medicine meets social work. We have twin baby boys, thanks to God, our donor family, our doctor, and thanks to Nightlight.
We adopted our little girl from Russia and were so please with the way Nightlight handled the adoption and got everything done professionally and successfully. We met our child on a summer tour, and hosted her for two weeks. Then the adoption was finalized a year later. When we were in Russia, the coordinator drove us everywhere we needed to go, gave us a place to stay, translated everything for us. It was a long process, but Nightlight made it possible. Thank you so much for building our family!
from an adoptee
It saddens me to read some of the negative reviews on here. Nightlight Christian Adoptions have saved my life and I will forever be grateful to them. I was born to a prostitute, alcoholic, drug addict mother in St. Petersburg, Russia. I have yet to meet my biological father and have no other relative contact, but that doesn't matter because everyone I truly care about are are here in my new home in California. My mom, dad, and sister love me unconditionally and will always support me. With the help of Nightlight I have been given a new life and endless opportunities. If I stayed any longer in Russia I would no doubt be heading toward the same path as my biological mother, who has passed away over eight years ago. Now I am studying to be an Industrial Engineer at Cal Poly San Luis Obispo and I couldn't be any happier. Maybe in a perfect world there is a perfect adoption agency, but from what I've watched on news channels we are far from perfect. I'm sorry to those who have not had as great as experience with Nightlight as myself. I urge anyone who is looking into adopting to put their faith into Nightlight, because every child deserves a loving family.
Blessed to Overflowing
We have been blessed to build our family through the miraculous gift of adoption. My husband and I have adopted 7 of our 8 children. ALL 7 of our adoptions were done through Nightlight Christian Adoptions. We began the adoption journey over 13 years ago. We visited several adoption agencies and even began the process with a different agency but then we found Nightlight. Their love and care for prospective birthfamilies blessed us so we quickly switched to their agency. It was extremely important to our family that great care and love was poured into our children's birthfamily. We have adopted 5 times domestically and 2 times internationally through NCA. With each adoption, Nightlight and their staff has done an incredible job helping us through the process. They have been supportive and proactive on our behalf. As we navigated through our international adoptions, NCA and their staff were once again extremely helpful throughout the whole process. We highly recommend Nightlight Christian Adoptions as an honest and reputable adoption agency.